Igor Katkov Email and Phone Number
Igor Katkov is a Customer Success Manager (analytical IT product) at X5 Group. He is proficient in Английский.
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Customer Success Manager (Analytical It Product)X5 GroupRussia -
Customer Success Manager (Analytical It Product)X5 Group Apr 2023 - PresentPre-sale & adoption - driving product promotion and adoption by providing demos, trainings &support to clients.Feedback loop - gathering customer insights & feedback.Proactive communication - identifying potential issues & address them before they become major problems.Cross-functional collaboration - collaborating with product team and sales to align goals & ensure customer satisfaction.Retention & growth - reducing churn by resolving issues… Show more Pre-sale & adoption - driving product promotion and adoption by providing demos, trainings &support to clients.Feedback loop - gathering customer insights & feedback.Proactive communication - identifying potential issues & address them before they become major problems.Cross-functional collaboration - collaborating with product team and sales to align goals & ensure customer satisfaction.Retention & growth - reducing churn by resolving issues & ensuring clients are getting maximum value out of our product Show less -
Supplier’S Collaboration Manager (Supply Chain) / Head Office “Pyaterochka”X5 Retail Group May 2021 - Mar 2023- digitization of planning and collaboration processes in supply chains- creation of analytical & report product concepts (road map, kanban)- development and control over the implementation of Exchange EDI with suppliers -
Supply Chain PlannerPuig Feb 2017 - May 2021Москва, Россия- organization of interaction of all logistics functions- monitoring and implementation of logistics solutions- control and revision of EDI exchange -
Import ManagerDiebold Nixdorf Jan 2015 - Feb 2017- communicating with foreign partners regarding the import and export of products- calculating shipping costs by different transport types- preparing accompanying documents and approvals for international transportation and customs clearance -
Logistics ManagerDiebold Nixdorf Oct 2011 - Jun 2014- communicating with transportation companies, preparing contracts, holding tenders- organizing local transportation of equipment for banks and retail companies- preparing training materials, integrating and configuring the reporting structure in SharePoint -
Logistics SpecialistPlastic Republic Sep 2010 - Oct 2011- organizing and supervising delivery of raw materials and semi-finished products to a production facility as part of the lean production concept application- planning routes for freight delivery to wholesale customers in Moscow and throughout the Russian Federation- developing a new transport module on the basis of 1С
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DisponentObi Group Holding Jul 2009 - Sep 2010- placing orders with suppliers- holding negotiations regarding conditions for product delivery- analyzing the store's stock- participating in the organization of a new store opening
Igor Katkov Education Details
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Столичный Институт Экономики И ФинансовТаможенный Менеджмент -
Clubclass English Language School MaltaEnglish Class
Frequently Asked Questions about Igor Katkov
What company does Igor Katkov work for?
Igor Katkov works for X5 Group
What is Igor Katkov's role at the current company?
Igor Katkov's current role is Customer Success Manager (analytical IT product).
What schools did Igor Katkov attend?
Igor Katkov attended Московский Государственный Университет Путей Сообщения (Миит), Столичный Институт Экономики И Финансов, Clubclass English Language School Malta.
Not the Igor Katkov you were looking for?
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Igor Katkov
Cybersecurity And Anti-Fraud Expert | Product Development Executive | Cto | Cso | CisoLimassol, Cyprus3gmail.com, group-ib.ru, exness.com4 +790397XXXXX
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Igor Katkov
San Jose, Ca -
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