Igor Lelis Email & Phone Number

State Of São Paulo, Brazil

São Bernardo Do Campo, São Paulo, Brazil

Multinational automotive company -(Report to the sales and after-sales manager)Responsible for Bus service to Daimler Partners, Regional Centers and Distributors in the "Americas" (Argentina, Mexico and USA) and "Overseas" (Africa, Middle East and Southeast Asia);-Sales Funnel-Bus sales strategy.-Development of bus configurations.-Monitoring of new bus projects.-Management of the bus sales process;-Development of foreign markets.-Customer experience.-Main communication channel with Daimler regional sales centers in the foreign market.-Main communication channel with Brazilian and foreign bus bodybuilders.

Campinas, São Paulo, Brasil

Multinational automotive company - (Reporting to the sales and after-sales manager)Responsible for serving Daimler Partners, Regional Centers and Distributors from "Americas" (Argentina, Mexico and USA) and "Overseas" (Africa, Middle East and Southeast Asia);- Strategy development to achieve Parts Billing Goals and ensure Customer Satisfaction;- Fulfillment of Strategic Planning and definition of individual goals;- Campaign Promotion, from the selection of parts, pricing, preparation of marketing material and measurement of financial results;- Guidance of technical topics, in order to guarantee reliability of Trucks and Bus products;- Technical and commercial support to boost sales of new vehicles;- Service to the export markets of genuine Mercedes-Benz parts- Negotiation of parts packages;- Development of campaigns for competitive items;- Monitoring the goals established for the year;

São Bernardo Do Campo, São Paulo, Brazil

Multinational automotive company - (Reporting to the sales manager)Experience in the export process, from the initial contact with the customer to the shipment / receipt of the product by the importer, acting:- Portfolio presentation;- Support and specifying of products (commercial vehicles: bus chassis, trucks, vans and spare parts);- Analysis of bids (public notices) and consequent preparation of bids and required documents;- Presentation, monitoring and approval of processes with the "Compliance" of the company;- Coordination and alignment of processes with different areas of the factory (engineering, treasury, production, etc);- Definition of the body / implement with the bodybuilders;- Programming, inclusion and administration of the order book for each market;- Letter of Credit Analysis;- Issuance of contracts with bodybuilders / implementers and end customers;- Invoing, shipment and monitoring of vehicles until delivery to Latin American and "Overseas" customers.

Campinas, São Paulo, Brazil

Multinational company of the CRM BPO sector.(Report to customer relationship management)Main atributions:- Performance in the UpTime project, using telemetry data to avoid unplanned commercial vehicle breakdowns.- Technical support to the national Mercedes-Benz dealer network.- Technical support to the customer relationship central.

Compinas, São Paulo, Brasil

Brazilian national company of the Algar group. (Report to customer relationship management) Main atributions: - Performance in the UpTime project, using telemetry data to avoid unplanned commercial vehicle breakdowns.- Technical support to the national Mercedes-Benz dealer network. - Technical support to the customer relationship central.

Campinas, São Paulo

Multinational company providing services to the automotive industry - (Report to the Star Diagnose Area Coordinator)Main atributions:Analysis and development of electrical diagrams;Technical support to the national network of dealers;Analysis, development and validation of vehicles diagnostics software using C ++ and CAPL;Planning and implementation of new set of functions commands and applying tests;Member of the team responsible for the development and testing of new diagnostic tools for buses;Reading of data through the protocols KWP2000 and CAN (UDS, IES, J1939);Use of the CANalyzer software to verify data transmitted on the CAN / K-line network and comparing information shown in the verification tool;Troubleshooting ECU fault codes

Campinas, São Paulo

Multinational company providing services to the automotive industry - (Reporting to the Star Diagnose Area Coordinator and Logistics Area Coordinator)Main atributions:Research and analysis electrical diagrams for technical consultation of the dealers;Optimizing electrical diagrams using Microstation to simplify complex queries;Validating files of electrical diagrams for technical documentation publishing;Availability of files in the database for access by the dealers;Entering files of parts in the stock of the client company (Mercedes-Benz);Design and technical figuration of parts and systems to be made available to the client company's dealer network;Validation of old parts in stock;Team member of the project for unification of parts for the client company's stock.Analysis of technical documentation, creating and making available the registration of new parts, and making them available in the client company's software;Main softwares used:Dasti, ELDAS, NARS, Microstation, AutoCad, SMARAGD, PDS, EDS, Mainframe, AutoWire, Primus, NED, DokuBrowser, SPK, DVS, ZG-View, Rumba, SAP, IsoDraw

Vinhedo, São Paulo

British-Dutch multinational consumer goods company - (Reporting to the Maintenance Area Coordinator)Main atributions:Part of the team that implemented the KAIZEN methodology at Vinhedo São Paulo site;Creation and management of the KPI system for the maintenance engineering sector;Works aimed at reducing the number of breakdowns at Vinhedo São Paulo site (from 1800 breaks / month to 10 breaks / month;Improvement of the maintenance team by changing the culture to better absorb the TPM and KAIZEN methodology;Participation in maintenance activities of the maintenance team;Use of advanced TPM tools (Break Analysis, QC Story and PM Analysis seeking to reduce the number of breakdowns and maintenance costs;Participation in the project to develop improvements that aimed to increase the efficiency of packaging lines (Shampoos, Conditioners, Deodorants, Fabric Softeners);Participation in training of advanced TPM tools for Unilever.

Campinas, São Paulo

Multinational automotive company - (Reporting to the production supervisor)Main atributions:Assembly and disassembly of the company's commercial vehicle gearboxes and engines;Participation in various trainings and activities related to manufacturing;Participation in the implementation of the project 5S in the production line of Gearboxes and Engines.

Master Of Business Administration - Mba, Gestão De Negócios

Bachelor, Engineering Of Production

Bachelor, Business/Commerce, General

Activities and Societies: Business simulation activities were developed during the course. I had European logistics and economics classes.

Mechatronics Technnician, Mechatronics, Robotics, Control And Automation Engineering

Machining Mechanical, Machining

Ensino Médio, General Studies

Ensino Fundamental, General Studies

Ensino Fundamental, General Studies

Ensino Primário, General Studies