Igor Sandoval Email & Phone Number

Atlanta, Georgia, United States

United States

Ft. Lauderdale, Florida

• Administer A/D settings, new users, and managing backup, security, and passwords LDAT Accounts• IT Operations, tools, methods, and techniques• Exchange Server 2008/2012, Telnet , SSH, RDP Solutions• Knowledge of TCP/IP – ISP, Routers, and Network Protocols• Investigating and diagnosing network problems.• Experienced in every day Help Desk Duties ( Installation, Troubleshooting, Repairing, and Maintenance)• Troubleshoot physical, data link, and network layers• Experience working with third-party circuit providers• Troubleshooting data/video/voice issues• Provide technical assistance to lower tiers and customer service• Account Creation with Optical Platforms, configuration and/ or troubleshooting ( Tellabs, Motorola, ZTE, Alcatel ), VoIP, Data, Video• Installation of QNAP, Colo Trouble Shooting• Linux Account Creations, Windows, MAC OS• MS Office Troubleshooting 2010, 2013, 2016, 2019, Adobe Pro, AutoCad Troubleshooting• Maas360 Cell phone Deployment and Apps Administration• Migration of Cell phones • Knowledge Barracuda Cloud email and spam firewall• Active Directory Domain Services• Training of New Recruits and Lead Instructor of Apprentice Program• Jira and Confluence junior administrator• MS Office Troubleshooting 2010, 2013, 2016, 2019, 365

Ft. Lauderdale, Florida And Tucker, Ga.

Provision video, data, and VOIP services across various platformsWork with cable modems, Alcatel, Motorola, Zte ONT’s Work with Cisco routers and switchesTroubleshoot physical , data link, and network layerProvide technical support to commercial clientsAble to Telnet into switches and CMTS for troubleshootingTroubleshooting data/video/voice issues Provide technical assistance to lower tiers and customer serviceTroubleshoot and configure Alcatel switches and Optical Network Devices

Greater Atlanta Area And Miami Florida

Manage and Build Network In fracture utilizing Cisco Products, Manage Switches and Router, Barracuda Firewalls Maintenance. Installation, Troubleshooting, Repairing, and Maintenance of Local Desktops and Laptops. RDP , TCP/IP – ISP, Routers and Network Protocols,• IT Operations, tools, methods, and techniques, • MS Office Trouble shooting 2010, 2013, 2016, Adobe,WIFI and Network support and configuration.

Alpharetta, Ga

Provided I.T. Support and Admin DutiesMaintain and Support Dealer Sites WiFi and Network Parts and Inventory ControlWorked on Finance Deals/ Maintained Service for Used CarsMaintained Company networks and Computer performanceAssisted with Manager DutiesJoint business with Buford Mitsubishi and Roswell MitsubishiHardware and software installation and Maintenance

Marietta , Ga

Provided Spanish bilingual supportConfigured ports on switches for VLANsRebooted Cisco and HP switch remotely.Resolved Unix servers issues using tel and ssh via puttyServers used Open BSD, Free BSD, and NomadixBlocked spammers and bandwidth abusers on the networkHelped end users with authentication and connectivity issues, Opened trouble tickets.Configurations and Management -Paradyne DSLAM, Vivato, Enterasys, Morbo, Netopia Access Points WCOM DNS servers, Merlot

Greater Atlanta Area

Design and implement sales systems at the company's regional centers.Superior communications skills; work effectively with both technicians and senior management. Native knowledge of Latino business culture.Opened profitable market. Approached and obtained clients opened office, hired staff, did seminars (including simultaneous translation of technical speeches).Wifi and Cisco Networking ApplicationsDatabase Administration with SQL and OracleHardware and Software Maintenance Installation of OCS 2007 PBX, Paradyne DSLAM, Vivato, Enterasys, Morbo, NetopiaWCOM DNS serversCisco Switches, Merlot

Miami Lakes, Fla

Form Rendering , correlating field locations in the "Golden Touch", Medicare Savings Program, and Low Income Subsidy applicationsAdvanced reasoning and problem solvingProgramming proficiency in the following languages; HTML, Visual Basic, Java, Java Script