🏟 Justin Schubot Email & Phone Number

Fort Lauderdale, Florida, United States

Fielded 30+ inbound calls daily to assist with smartphone setup, networking issues, replacements, hacked phones, basic troubleshooting, setup, data transfer/recovery, cybersecurity etc.Remotely viewed and solved issues in smartphones and computers developing understanding and proficiency with Android, iOS, Mac and PCSold Verizon Protect Home With Digital Secure, explained benefits of products - top seller in company for 8 months straight with over 80+ monthly sales, generating $30,000+ in revenue within one year

West Palm Beach, Florida Area

Responded to customer questions and concerns via phone, e-mail, and live chat with efficiency and professionalismQuickly and efficiently problem solved while executing multiple tasksResearched and coordinated with other departments to ensure customer retention and expedite problem resolutionDealt closely with logistics partners such as FedEx and UPS to ensure customer satisfactionProvided memorable customer experiences leading to positive reviews for the company

Singer Island

Coordinated all elements of client experience from check in to check out, including but not limited to reservations through use of Marriott PMS software, guest services, guest complaints, billing and other general inquiriesProcessed and coordinated booking of privately owned units on behalf of owners when booked through a third party systemEncouraged guests to sign up for Marriott Rewards yielding 35+ new members monthlyNominated for Rookie Eagle Award for exemplary client service and professionalism

West Palm Beach, Florida Area

Completed 250+ outbound calls daily to coordinate appointments with clients that expressed previous interest in purchasing a vehicleActed as the contact for inbound inquiries from various partiesEnsured exemplary client experience through excellent communication and attention to detail and client preferences

Boca Raton, Fl

Analyzed 50+ Excel reports daily using pivot tables, VLOOKUPs, and macros to facilitate daily business. Ensured the highest levels of customer satisfaction and loyalty through effective leadership meetings and mentoring of team members that met or exceeded customer expectations.Collaborated as a member of the Professional Services Management Team to improve delivery of services, including assistance in developing the business model as market demands evolved.

Huntington Beach, Usa

Led a rebranding campaign for The Golf Channel utilizing social media.• Presented a communication strategy analysis to The Golf Channel’s Board of Directors.• Compiled competitive analysis research for clients to stay on top of trends, recent partnerships, innovative technology, and brand mentions.• Created content calendars that correlated with monthly strategy and events (Facebook, Instagram) • Helped position the business growth of California Milk Processor Board to reflect California’s shifting multicultural demographics, including the promotion of Bedtime Stories across multiple social media channels that won Gold at the 2014 Effie Awards.

Pleasant Ridge, Mi

ePrize creates engagement across digital channels. With a focus on motivating specific consumer behavior, campaigns range from online sweepstakes to global points-based loyalty programs, mobile and social media apps and management. Since 1999, ePrize has successfully launched more than 7,000 campaigns in 44 countries for 76 of the top 100 brands including Coca-Cola, General Motors, The Gap, HSN, Miller/Coors, Yahoo!, P&G, and AT&T. Headquartered in Detroit, the company also has offices in New York, Chicago, Atlanta, Los Angeles and Seattle.

Southfield, Mi

Farmington, Mi

Birmingham, Mi

Bachelor Of Arts, Advertising; Digital Marketing

Activities and Societies: University Activities Board Campus Cinema 2011-2015 Modern Greek Club at Michigan State University 2011-2015.

Business Administration And Management, General

Activities and Societies: Drive Safe KalamazooDeans List Fall 2010, Spring 2011.

Education record

Activities and Societies: • Manager of Baseball Team • Ski Team all 4 years • Key Club President • Care and Share Club • F.B.L.A. (Future.