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Igor Vtorykh is listed as Senior Customer Success Manager at PeopleForce at PeopleForce - All-in-One HRM Software, a company with 14 employees, based in Kyiv, Kyiv City, Ukraine. AeroLeads shows a work email signal at peopleforce.io and a matched LinkedIn profile for Igor Vtorykh.
Igor Vtorykh previously worked as Senior Customer Success Manager at Peopleforce - All-In-One Hrm Software and Team Leader at Helpware. Igor Vtorykh holds Master'S Degree, Air Traffic Control from National Aviation University.
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AeroLeads found 1 current-domain work email signal for Igor Vtorykh. Compare company email patterns before reaching out.
Results-oriented Team Lead with 5+ years of experience in Customer Service. High-quality and thoughtful communication with any type of customers. Focused on increasing work productivity and processes optimization. Building strong relationships with clients, delivering insights and ways for improvement, based on various analytical data. Adaptive and deadline-oriented, meticulous leader. Strategic planner and experienced communicator with high presentation skills.Looking for new opportunities in Project Management, Customer Success, Operations.
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A career timeline built from the work history available for this profile.
- Led renewal processes for customers, identified upsell opportunities and work on agreementprolongations- Identified opportunities to engage customers along their journey to elevate the customer experience, increase LTV, and reduce churn- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving.
Киев, Украина
Achieved:-Built strong and trustful relations with the biggest customer of the company;-Created manuals/guidelines on struggling topics for the team to drive effectiveness and quicker problem-solving;-Improved internal processes of tickets handling upon regular performance review and data analysis to improve Main and Controlling metrics;-Took part in.
Киев, Украина
Areas of responsibility:-Evaluating customer information to explore issues and provide solutions;-Maintaining high-quality service by utilizing strong communication and negotiation skills;-Helping and supporting agents, being a Team Leader backup; -Analyzing customer requests and finding process improvement opportunities;-Reporting technical issues to the.
Киев, Украина
Areas of responsibility: -Operational processing of passenger requests in personal messages in social media;-Monitoring and working with customer comments and complaints on the official media pages of the airline;-Publishing the operational information on the airline’s website and in social networks;-Interaction with all airline departments;-Cooperation.
Киев, Украина
Areas of responsibility: -Processing of incoming letters from passengers at the airline's mail and phone;-Booking and issuing / re-issuing of air tickets and additional services;-Consulting passengers about the airline procedures and policies.
Other employees you can reach at peopleforce.io. View company contacts for 14 employees →
Jordi Díaz
Colleague at Peopleforce - All-In-One Hrm Software
Madrid, Community Of Madrid, Spain, Spain
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AS
Anatoliy Siryi
Colleague at Peopleforce - All-In-One Hrm Software
Ukraine, Ukraine
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SM
Shattyk Makhanova
Colleague at Peopleforce - All-In-One Hrm Software
Contact Info, United States
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NO
Nick Omelchak
Colleague at Peopleforce - All-In-One Hrm Software
Kyiv, Kyiv City, Ukraine, Ukraine
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VL
Valeriia L.
Colleague at Peopleforce - All-In-One Hrm Software
Ukraine, Ukraine
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Marcin Miękisz
Colleague at Peopleforce - All-In-One Hrm Software
Gdańsk, Pomorskie, Poland, Poland
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YB
Yuliya Bakurevych
Colleague at Peopleforce - All-In-One Hrm Software
Ukraine, Ukraine
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AL
Andrii Lovin
Colleague at Peopleforce - All-In-One Hrm Software
Poland, Poland
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TL
Taras Lytvynchuk
Colleague at Peopleforce - All-In-One Hrm Software
Ukraine, Ukraine
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YD
Yuliia Dubei
Colleague at Peopleforce - All-In-One Hrm Software
Ivano-Frankivsk, Ivano-Frankivsk, Ukraine, Ukraine
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Quick answers generated from the profile data available on this page.
Igor Vtorykh works for PeopleForce - All-in-One HRM Software.
Igor Vtorykh is listed as Senior Customer Success Manager at PeopleForce at PeopleForce - All-in-One HRM Software.
AeroLeads has found 1 work email signal at @peopleforce.io for Igor Vtorykh at PeopleForce - All-in-One HRM Software.
Igor Vtorykh is based in Kyiv, Kyiv City, Ukraine while working with PeopleForce - All-in-One HRM Software.
Igor Vtorykh has worked for Peopleforce - All-In-One Hrm Software, Helpware, and Ukraine International Airlines.
Igor Vtorykh's colleagues at PeopleForce - All-in-One HRM Software include Jordi Díaz, Anatoliy Siryi, Shattyk Makhanova, Nick Omelchak, and Valeriia L..
You can use AeroLeads to view verified contact signals for Igor Vtorykh at PeopleForce - All-in-One HRM Software, including work email, phone, and LinkedIn data when available.
Igor Vtorykh holds Master'S Degree, Air Traffic Control from National Aviation University.
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