Igor Oliveira Email & Phone Number

Irving, Texas, United States

Cross-BU Product Lifecycle Management: Instrumental in establishing and overseeing a cross-business unit initiative focused on the entire lifecycle of Customer Experience, Digital Identity and Aviation Solutions. Led efforts in product development, launch, and ongoing optimization.Global Team Leadership: Recruiting, training, and cultivating a diverse and multi-disciplinary team spanning different geographical locations. Fostering a collaborative environment conducive to innovation and continuous improvement.Product Culture Implementation: Pioneered the integration of a robust product culture within a traditional project-driven organization. Championed the adoption of best practices and processes to drive efficiency and effectiveness across the Engineering group and its adjacent areas.Digital Transformation Leadership: Held accountability for driving digital transformation initiatives within the Engineering group. Owned the implementation of cutting-edge technologies and methodologies to enhance product development and delivery.Strategic Program and Partner Engagement: Led the engagement and delivery of strategic and large-scale programs aimed at addressing critical business objectives. Ensured alignment with organizational goals and maintained a focus on delivering value to stakeholders.

Lisbon, Portugal

Rancho Cordova, California, United States

Miami, Florida, United States

Miami, Florida, United States

With the goal of guaranteeing the growth of the company for this market, by settling the operations in North America to allow Vision-Box to support existing customers but mainly to expand and gain more market share.Member of the Executive Board for Vision-Box USA with the main purpose of make the bridge between the subsidiary and the headquarters as well as to reinforce the subsidiary’s specific business interests inside the headquarters.Main Roles:- Projects, Products and Customer’s Technical Management- Directs project management, delivery management and staffing activities- Provide direction for the development, design and systems integration for client engagement from definition phase through implementation;- Participate as a Subject Matter Expert with clients during the pre-sales process by providing solution expertise- Be involved in the sales process to ensure client commitments are understood, documented andcommunicated- Assist in the response of Request for Proposal (RFP), Client First Contact Sales Decks and Statement of Work (SOW)- Lead the definition and product development of North American Market

With direct contact with all the other areas of the company, establishing the bridge between business and technical teams, i'm responsible for the management and coordination of a medium group (12 resources) composed of team leaders and developers inside the SW Project Team and also responsible for managing a small group inside the SW Product Team that supports the growth of the company regards innovation and development of new products (Eg. Mobile Inspector, Orchestra, ...).Involved in multicultural projects around the world in countries as Aruba (Aruba Happy Flow - http://www.futuretravelexperience.com/2015/05/aruba-happy-flow-project-launched-at-aruba-airport/), Angola, Belgium, Brazil, England, Finland, Hong Kong, Netherlands, Portugal, Spain and United States.Main Roles:- Build value oriented relationships with customers acting as a customer engagement/success manager working with the customers to establish critical goals, KPIs and aid them achieving their goals;- Work close to the customer to identify and develop up-sell opportunities;- Plan the projects inside the Software Department, manage the resources allocation, priorities and deliverables while managing the client interaction and expectations ensuring that the company delivers high-quality solutions;- Provide direction for the development, design and systems integration for client engagement from definition phase through implementation;- Gather requirements from different stakeholders and guarantee that the products are developed accordingly with the market needs;- Guarantee the SLA's and generate monthly reports for the board;- Direct support to the Sales and Bid team during the pre-sales and proposal phases of the projects (consultancy);- Interview and Recruit new team members to join the company;- Identify areas for improvement in internal processes along with possible solutions.

Responsible for delivering several core projects within the Software department and managing small teams while serving as bridge between R&D Development team, Project managers, the Business and final customers.Involved in multicultural projects around the world in countries like England, Finland, Netherlands,Spain.Main Roles:- Managing small teams (3/4 resources), estimate project budgets, schedule project timelines;- Provide direction for the development, design and systems integration;- Direct support to the Sales and Bid team during the pre-sales and proposal phases of the projects;- Making the bridge between technical teams and the business--With a presence on 5 continents, Vision-Box aims at being the Market Leader of Automated Border Control and multi-modal Biometric based Identity Management Solutions.With over 700 Automated Border Control systems deployed in more than 30 Airports, over 3000 Enrolment solutions implemented worldwide, Vision Box concentrates its business activities in three major areas: 1. Electronic Identity solutions based on Open Software Identity Management Platform, live Biometric enrollment, verification kiosks, dispensers and smart e-Gates. Full Identity Management within Governments, Airports, Venues, Public Authorities, Airlines.2. Intelligent Digital Video Management solutions 3. R&D in Computer Vision Technologies for terrestrial and aerospace applications

Involved in the elaboration of a proposal to respond to a Financial Institution needs of client classification thought the FATCA (Foreign Account Tax Compliance Act) standard.Elaboration of a proposal to respond to a Financial Institution needs to adapt their IT system to allow the management of their internal hierarchical structure.Functional Support in one of the biggest financial institutions of the Iberian Peninsula.Main Projects:- Client classification thought the FATCA (Foreign Account Tax Compliance Act) and RBA (Risk-Based Approach) standards.- Creation of a New Homebanking: Analyzing, mapping the business needs of all core areas and help on the definition and design of the User Experience of the web channel that provides banking services to bank customers. Working closely with teams located in Madrid (Spain) and IT team located in Lisbon (Portugal) using an Agile approach in a collaborative environment.

Team Lead on a project that was created to redesign the workflow of the hiring process of Credit Securities and post dated cheques with the implementation of the gathering of information (requirements and errors) by the Portuguese Clearing House (SIBS) making all the hiring process more agile, automatic and reducing the human activity and flaws.Team lead on a dedicated project that was developed to respond to the Regulation 4 of the Bank of Portugal where was necessary to start reporting to all clients about how interests are calculated (both creditors and debtors) and to detailed report all the bank fees and commissions.Team Lead on a project with the main goal of change the interest calculation method in the biggest financial institution of Portugal.Elaboration of a proposal to respond to the Regulation 4 of the Bank of Portugal where was necessary to change the system to send reports to all clients every time any attribute of his account change, for example, the remuneration plans, bank fees or commissions, calculation of interests. Responsible byanalyzing and mapping the business needs and planning the project.Elaboration of a proposal to respond to the celebrated protocol between the Portuguese government and the bank of Portugal concerning to minimum bank services as a basic right, implemented by the Decree-Law no. 27-C/2000 of 10 of March-Responsible by analyzing and mapping the business needs and planning the project.

Team Lead on a project that was created to adapt the IT system to allow the change of interest rates every time the interests are payed.

Analyst on a project that was created to Outsource the Credit Securities (Bills of Exchange and Promissory Notes) and post dated cheques to the Portuguese Clearing House (SIBS)

Support and maintenance of cheques and cheque clearing area in the main financial institution of Portugal.

Lisboa E Região, Portugal

Founder and owner of "ForumTEC - Informática e Serviços" in Lisbon.

Licentiate Degree, Informática De Gestão

Economics