Igor Marin work email
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Igor Marin personal email
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More than ten years of experience managing, installing, testing, upgrading, and maintaining electrical/electronic systems in both residential, commercial, and industrial environments. Currently, I am working at a high-tech energy management company as a Director of Customer Success - Operations, where I have been recognized for my effective leadership style and ability to train technical crews on installation and commissioning of a proprietary device at end users. I manage the team in my company that supports multiple network installations and addresses operational issues efficiently and quickly. I am fluent in English and Spanish, comfortable working in multicultural environments, adapting quickly to changing settings, and tackling challenges as learning opportunities for cooperation.Specialties:• Customer experience• HVAC Diagnosis• Smart grid• Demand Response• Energy Management• BAS/EMS• Inventory• Troubleshooting • QA/QC
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Senior Director, Customer Success OperationsEncycleCanada
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Director, Customer Success OperationsEncycle Mar 2020 - PresentToronto, Ontario, Canada -
Field Operations ManagerEncycle Feb 2017 - Mar 2020Toronto, Canada Area
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Operation & Delivery ManagerEncycle Sep 2009 - Feb 2017• Senior Operations Engineer (Toronto HeadQuarters) Nov. 2014 – Feb 2017• Manager, Customer/Technical Support and Fulfillment (West coast office, US). Mar. 2013 – Nov. 2014 • Manager, Operations and Delivery (Toronto HeadQuarters) Nov. 2010 – Feb. 2013 • Operations & Technical Support Representative (Toronto HeadQuarters) Nov. 2009 – Nov. 2010Technical/Customer SupportField OperationsOperational ProcessesTroubleshootingQA/QCTechnical… Show more • Senior Operations Engineer (Toronto HeadQuarters) Nov. 2014 – Feb 2017• Manager, Customer/Technical Support and Fulfillment (West coast office, US). Mar. 2013 – Nov. 2014 • Manager, Operations and Delivery (Toronto HeadQuarters) Nov. 2010 – Feb. 2013 • Operations & Technical Support Representative (Toronto HeadQuarters) Nov. 2009 – Nov. 2010Technical/Customer SupportField OperationsOperational ProcessesTroubleshootingQA/QCTechnical CommunicationsLeadership / Mentoring Show less
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Logistics And Travel CoordinatorFreelance Jul 2005 - Nov 2008Coordinated logistics and traveling arrangements for international executives visiting the California East Bay for leisure or in connection with business travelingCoordinated transactions including commercial air, hotel, ground transportation, reservations for local and international travel, meet and greet servicesDesigned and executed tour plans all over California for locals and international tourists.
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Spanish InstructorFreelance Jul 2005 - Nov 2008Spanish instructor for English speakersAugmented student learning thorough one on one instructionIncreased reading and conversational levels using positive reinforcement strategiesMotivated students to take charge of their own learning and set their own goals
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Electronic TechnicianMetro De Caracas Jan 2003 - May 2005Managed quality system for the Electronic Division on the maintenance area applying ISO 9000 standards.As part of ISO 9000 compliance team, liaison with all departments in the Electronic Division in order to plan a compliance projectTrained 8 new interns on the project.Designed a manual of the Maintenance Electronic System of Trains.Tested, analyzed and developed 5 processes for Medium Maintenance Level.Made continuous evaluation of principal and secondary control panels… Show more Managed quality system for the Electronic Division on the maintenance area applying ISO 9000 standards.As part of ISO 9000 compliance team, liaison with all departments in the Electronic Division in order to plan a compliance projectTrained 8 new interns on the project.Designed a manual of the Maintenance Electronic System of Trains.Tested, analyzed and developed 5 processes for Medium Maintenance Level.Made continuous evaluation of principal and secondary control panels leading a group of 8 people. Led a team of 6 who were responsible for evaluating all maintenance process based in ISO 9000 (8 Process). Show less
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Radio Broadcaster And ProducerMch Productions (Radio Nacional De Venezuela) Jul 1995 - Dec 2000Interviewed more than hundred politicians, cultural and sports celebritiesSold strategic advertising spacesProduced and presented pop cultural radio show interacting with public by phone and live
Igor Marin Skills
Igor Marin Education Details
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Iunp3 Yr College -
Venezuelan Army Language SchoolEsl
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MtcRadio Announcer Certificate
Frequently Asked Questions about Igor Marin
What company does Igor Marin work for?
Igor Marin works for Encycle
What is Igor Marin's role at the current company?
Igor Marin's current role is Senior Director, Customer Success Operations.
What is Igor Marin's email address?
Igor Marin's email address is ig****@****ail.com
What schools did Igor Marin attend?
Igor Marin attended Iunp, Venezuelan Army Language School, Mtc, Universidad Nueva Esparta.
What are some of Igor Marin's interests?
Igor Marin has interest in Children, Politics, Environment, Education, Science And Technology, Human Rights, Animal Welfare.
What skills is Igor Marin known for?
Igor Marin has skills like Management, Strategic Planning, Project Management, Energy, Leadership, Team Building, Smart Grid, Analysis, Public Relations, Program Management, Project Planning, Energy Efficiency.
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Igor Marin
Germany
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