I’m Igor Tkachenko, with over 9 years of experience in product and business management, particularly in the startup and automotive industries. Throughout my career, I’ve successfully attracted investments, increased revenue by more than 10 times, and expanded into international markets, including the US and LatAm.I have led projects involving the implementation of AI solutions to boost sales and optimize auto service operations. One of my projects achieved an annual revenue of 140 million rubles and secured investment. Some of my key achievements include reducing customer acquisition costs more then 5 times and building a partner network of over 2500 agents.Currently, I’m focused on developing AI-driven products for businesses, including digital sales channels.
Aporto.Tech
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Chief Executive OfficerAporto.TechBuenos Aires, Caba, Ar
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CeoAskmari Inc. Jan 2024 - PresentБольшой Буэнос-АйресLed the launch and scaling of innovative AI solutions for the automotive and other industries, enabling the company to secure leading positions in target markets.Implemented lean startup and agile methodologies for project management and hypothesis testing, reducing time-to-market by 35%.Organized the launch of pilot projects with major B2B clients, resulting in early success stories.Managed the company's strategic development in international markets (USA and Latin… Show more Led the launch and scaling of innovative AI solutions for the automotive and other industries, enabling the company to secure leading positions in target markets.Implemented lean startup and agile methodologies for project management and hypothesis testing, reducing time-to-market by 35%.Organized the launch of pilot projects with major B2B clients, resulting in early success stories.Managed the company's strategic development in international markets (USA and Latin America).Focused on leveraging modern technologies to enhance customer engagement and satisfaction. Show less
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Chief Executive OfficerAzeroth Dec 2022 - Jan 2024Анталия, ТурцияLed the launch and scaling of innovative AI solutions for the automotive and other industries, enabling the company to secure leading positions in target markets.Implemented lean startup and agile methodologies for project management and hypothesis testing, reducing time-to-market by 35%.Organized the launch of pilot projects with major B2B clients, resulting in early success stories.Managed the company's strategic development in international markets (USA and Latin… Show more Led the launch and scaling of innovative AI solutions for the automotive and other industries, enabling the company to secure leading positions in target markets.Implemented lean startup and agile methodologies for project management and hypothesis testing, reducing time-to-market by 35%.Organized the launch of pilot projects with major B2B clients, resulting in early success stories.Managed the company's strategic development in international markets (USA and Latin America).Focused on leveraging modern technologies to enhance customer engagement and satisfaction. Show less
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Chief Executive OfficerToscan Inc Mar 2017 - Mar 2022Led the digital transformation of business processes, which increased customer service speed by 40% and improved customer satisfaction by 25%.Developed and implemented a company growth strategy aimed at increasing revenue and optimizing costs, doubling profits in two years.Introduced CRM systems and automated tools for managing customer relationships, which boosted repeat sales by 35%.Established an effective customer service quality control system, reducing complaints by 20% and… Show more Led the digital transformation of business processes, which increased customer service speed by 40% and improved customer satisfaction by 25%.Developed and implemented a company growth strategy aimed at increasing revenue and optimizing costs, doubling profits in two years.Introduced CRM systems and automated tools for managing customer relationships, which boosted repeat sales by 35%.Established an effective customer service quality control system, reducing complaints by 20% and ensuring loyalty from key clients.Developed a partner network of over 500 agents, expanding market reach and cutting customer acquisition costs by 50%.Built an efficient remote sales management system, which expanded the business's geographical reach and reduced office maintenance costs. Show less
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Customer Service ManagerАвилон Аг May 2013 - Mar 2017Москва, Москва, РоссияManaged the process of receiving and delivering cars for service, ensuring a high level of customer service and achieving 115% of sales targets annually.Sold additional services and products, increasing the company's revenue by 10% through higher average transaction value.Developed and implemented a customer relationship management system, which contributed to retaining key clients and creating a stable flow of repeat orders.Built strong relationships with clients and partners… Show more Managed the process of receiving and delivering cars for service, ensuring a high level of customer service and achieving 115% of sales targets annually.Sold additional services and products, increasing the company's revenue by 10% through higher average transaction value.Developed and implemented a customer relationship management system, which contributed to retaining key clients and creating a stable flow of repeat orders.Built strong relationships with clients and partners, which later enabled the creation of my own successful company in the automotive service sector. Show less
Frequently Asked Questions about Igor Tkachenko
What company does Igor Tkachenko work for?
Igor Tkachenko works for Aporto.tech
What is Igor Tkachenko's role at the current company?
Igor Tkachenko's current role is Chief Executive Officer.
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Igor Tkachenko
Technical Operations Leader | Cell And Gene Therapy | Process Validation | Tech Transfer | Gmp Manufacturing | Technical Development | Sterility AssuranceUnited States -
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Agile Project Management Practitioner (Icp-Apm) | Operations Management Professional | Process Management | Certified Scrummaster (Csm) | Founder | Ceo | Coo | Pmo LeadKyiv2adpro.ua, ukr.net
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