Ian Ichwara Email & Phone Number

San Mateo, California, United States

•Troubleshoot and provide solutions for network performance issues and server downtime, enhancing system reliability.•Monitor and maintained network, virtual workstation, server, and other networking equipment, ensuring optimal performance.•Plan, coordinate, and implement new IT systems and applications, driving technological efficiency.•Assist in the design and implementation of network security programs and procedures, fortifying data protection.•Collaborate with Network and Security Engineering teams to implement companywide IT initiatives, aligning with organizational goals.

Sacramento, California, United States

• Troubleshoot wide range of hardware and software issues including terminal servers, web development, faculty/staff computer systems, lab computer systems, classroom presentation systems, printers, scanners, personal computers, laptops, and tablets.• Setup and deploy Windows, Linux, and Mac computer systems in ECS labs. Setup and deploy faculty/staff systems including backup and recovery issues. Verify the systems are functioning properly.• Deploy and validate software packages through SCCM and other methods.• Develop manuals and training material.

Elk Grove, California, United States

• Inspect and test materials received.• Repair and assemble phone parts.• Scan inventory using RF Scanners• Use Spread Sheets and computer software.• Visual Mechanical Inspection of received electronics such as phone, iPads.

Bachelor Of Science - Bs, Computer Engineering, 3.5

Activities and Societies: MESA,

Associate'S Degree, Computer Engineering, 3.7

Activities and Societies: Umoja group.