Muhammad Imran Email & Phone Number

Faisalabad

Deployment, Testing, Monitoring, Fault handling and troubleshooting of (PRI, E1, E3, STM at PTCL PremisesInstallation, Commissioning and Troubleshooting of Routers, Switches, DSLAMs (ATM switch) in co-locations located in PTCL premises. (Paradyne, Siemens and Huawei)Providing support to corporate clients like major banks (Allied Bank, United Bank), major telecom companies (Mobilink, Telenor, Warid)Installation & configuration of CPE, Routers, Switches and LAN/WAN deployment at… Show more Deployment, Testing, Monitoring, Fault handling and troubleshooting of (PRI, E1, E3, STM at PTCL PremisesInstallation, Commissioning and Troubleshooting of Routers, Switches, DSLAMs (ATM switch) in co-locations located in PTCL premises. (Paradyne, Siemens and Huawei)Providing support to corporate clients like major banks (Allied Bank, United Bank), major telecom companies (Mobilink, Telenor, Warid)Installation & configuration of CPE, Routers, Switches and LAN/WAN deployment at corporate client Premises.Providing technical support to RF, VSAT clients regarding connectivity issuesConfiguration and troubleshooting network of Cyber Corporate ClientsProviding telephonic and onsite technical support to corporate clientsCommunication with PTCL technical officials for troubleshooting of various network issues regarding PCM co-locations, MDF and data routesResponsible to designed and implement customer’s network infrastructureResponsible to maintain data center facilities and related equipment to meet 100% SLA uptime standardsImplement TCP/IP and related services Design and configured client’s network, implementing TCP/IP and related services Develop and implement network backup and recovery plans to maintain reliable network operating system, updating server databases on a daily basis and perform necessary backupsCoordinating with NOC for network issuesTroubleshooting power issue in different locations, services equipped exchanges, and client side power equipment Show less

Faisalabad, Pakistan

Providing support and guidance to DSL clientsPatching telephone line on ADSL tag blocks in MDF himselfTroubleshooting with PTCL MDF department regarding DSL line issues.Frequent usage of Microsoft CRMCoordination with NOC for ADSL issueProvide LAN/WAN solutions on phone call / visits himselfResponsible to Manage Office LAN, Troubleshoot Network and hardware issues related to networkVisiting client end to diagnose problems regarding DSL line and other network… Show more Providing support and guidance to DSL clientsPatching telephone line on ADSL tag blocks in MDF himselfTroubleshooting with PTCL MDF department regarding DSL line issues.Frequent usage of Microsoft CRMCoordination with NOC for ADSL issueProvide LAN/WAN solutions on phone call / visits himselfResponsible to Manage Office LAN, Troubleshoot Network and hardware issues related to networkVisiting client end to diagnose problems regarding DSL line and other network issuesInstallation and configuration of ADSL modems on different OS platformsProvide first level support to end users for System Operation, Maintenance, and Fault Rectification, Application, User Support and LAN operation Show less

Faisalabad, Pakistan

Configure Switches, Hubs and NIC cards.Established Windows 2003 Server & ISA Proxy there.Provided network solutions according to client’s requirements.Provided technical support for hardware and software related problems.Maintenance and Servicing of Printers, PCs, UPS and network equipment.