Karan Arora Email & Phone Number

• 14+ years of progressive experience within the Computer Networking industry and the skills to drive customer satisfaction and manage customer relationships.• Diverse experience in Designing, Consulting & Technical Support Services with exposure to Technology Architectures involving Cisco HCS, Enterprise Networking.• Excellent oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments. • Quick study, with an ability to easily grasp and put into application new ideas, concepts, methodologies. Presently working with BT as Sr. Network Design Consultant-------------------------------------------------------------• Establish customer relationships and act as their trusted advisor. Build Cost effective custom Solutions for customers to meet their current & future business requirements.• Preparing customer design documentations including Visio, HLD, LLD, BoM, Migration strategy, UAT.• Work with Sales Team to identify key opportunity areas and draft a strategy to resolve technical hurdles/ objections.• Respond to customer RFI/RFPs• Conduct POC and ensure they are fully functional and ready to address customer queries.