Responsible for being a technical resource for solving specific process related problems inautomation of soldering process in electronic industry. It includes to educate clients on thestandard product and system operation and provide consulting for new designs for bothcustomers' and JBC products.Working closely with clients, developers, professional service teams and product managers todefine the automated components that would be used on the robot arm or in the production cell.

AMETEK-Dansensor delivers Modified Atmosphere Packaging (MAP) testing equipment for quality control and quality assurance in the food industry worldwide.

Performing activities in maintenance plans, commissionings and compliances with the ISO standards and national regulations regarding monitoring and remote access technologies-CEMS(Continuous Emissions Monitoring Solutions) specifically designed for measuring emissions at power plants or industrial facilities.

Provide of technical support pre-sales (product selection, application information) and post-sales (product installation, technical characteristics, technical complaints).Responsible for answering incoming e-mails, web based tickets and prioritizing customer’s support needs.Issue quotations in accordance with customer requests and required standards: cross references, configuration, mix of products in cooperation with countries representatives.Provide of support to the customers for product replacement, troubleshooting and technical complaints.Actively create/modify knowledge database and review FAQ’s.Collaborate with Marketing on new product launches.Provide relevant product training to other team members.Ongoing proactive research and learning about new products, technologies and applications.

Daily customer service and support comprising of customer'straining in the domain of product application (use) and providing arange of services, such as, product installation, maintenance andallocation and management of technical faults when reported.Implementation of the quality management systems within a working sectorFrequent assessment of the performance within a working sector inorder to insure that compliance with the ISO standards wassatisfactory.

Performing activities in metrology areas of photometry, temperature, heat and humidity, chemistry and physics-chemical measurements (conductometers, pH meters, GC, HPLC, refractometers,polarimeters,…); coordination, collecting and monitoring of measured data, participating in the planning of Quality System ISO17025 within laboratory.