Illia Shusterman
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Illia Shusterman Email & Phone Number

Director of Product Operations at Appcast, Inc
Location: Berlin, Germany 7 work roles 3 schools
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Current company
Role
Director of Product Operations
Location
Berlin, Germany
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Illia Shusterman is listed as Director of Product Operations at Appcast, Inc, a with 152 employees, based in Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Illia Shusterman.

Illia Shusterman previously worked as Chief of Staff, Product Management at Appcast, Inc and Product Operations Manager at Appcast, Inc. Illia Shusterman holds Master Of Business Administration - Mba, Strategic Management from Synergy University.

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Appcast, Inc

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Profile bio

About Illia Shusterman

Doing the most exciting job of creating, improving and scaling product development processes and building high-performing teams. - Background in Economics, Management and Psychology; - Experience in a big variety of IT roles such as Project Manager, Product Manager, Product Operations Manager, Scrum Master, QA, other; - Built and managed teams of different size and color, created product development / product operations processes from scratch; - Scaled product development / product operations processes for companies from tens of people to over 500 people; - Best known for being very organised with a passion for creating structures and systems and getting things done; - Last but not least: proud father of two, husband and a happy human

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Illia Shusterman's current company

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Appcast, Inc
Appcast, Inc
Director of Product Operations
lebanon, new hampshire, united states
Website
Employees
152
AeroLeads page
7 roles

Illia Shusterman work experience

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Director Of Product Operations

Current

Berlin, Germany

Leading a team that is responsible for Product, Engineering and Business Teams working effectively and efficiently, scaling the product development practices as the company grows by: - developing and implementing strategies that align with product vision and company goals - creating, maintaining and improving robust product development processes, as well as robust interfaces with other departments - supporting Product and other departments with data/metrics for decision making - making sure our clients and client facing employees have their requests and issues resolved timely as well as creating and supporting business documentationLatest Team's achievements:1. Established an agile planning&execution process that includes and supports the following: *coming up with Product goals and initiatives that support the wider Org goals *experimenting with particular clients' and companies problems and solutions that are part of those goals/initiatives*ensuring predictable and timely delivery;2. Transitioned the Org from sequential product development in siloes to cross-functional teams (Scrum);3. Established Organizational Preparedness process (aka "Readiness") that makes sure all the company departments (Sales, Marketing, Account Management, Product&Engineering, etc.) are carrying out activities needed for successful releases / Go To Market;4. Created a Data Warehouse that serves not only Product & Engineering department needs but also the needs of the rest of the company. *ensuring all the stakeholders have the data they need in the form they need for key decision making and working with clients.

Feb 2023 - Present

Chief Of Staff, Product Management

Berlin, Germany

- Partnered with Product leadership to set, track and hold the organization accountable to Product OKRs that support overall company OKRs - Supported CPO in the production and update of a “now, next, later” product strategy, which guided and ‘checked’ the prioritization of emergent opportunities within the existing product planning process - Owned the long-term product planning process, including the prioritization of ‘candidates’, management of the review & approval cycles and orchestration of key meetings that support the process. - Ensured project milestones (status) are established & met, communicated & understood across the organization, and key cross-functional GTM/readiness activities are agreed and on track. - Supported PMs by facilitating the delivery side of the job. - Worked directly with the CPO on strategic initiatives, including inter-organizational projects, M&A activities & customer interactions by gathering information, taking notes, scheduling, and tracking follow-through to increase accountability. - Acted as a proxy for the CPO, working with key leaders and stakeholders to drive alignment in strategic decision making and execution.

Aug 2022 - Jan 2023

Product Operations Manager

Minsk, Belarus

Took Projects Delivery to another level, including the following: hitting the deadlines, improving the percentage of delivered roadmap items, time to market and velocity.At the same time kept quality high, built transparent reporting, kept all the stakeholders happy. Acted as the only Product Ops Manager in the company. - Established company-wide Product Development practices, built robust processes - Made sure Product Organisation collaborates smoothly and efficiently with the Development Organisation and others - Was responsible for planning 2-week iterations for Engineering teams - Managed Client Support where I significantly improved efficiency (SLA compliancy, etc.)

Sep 2019 - Aug 2022

Product Manager

Minsk, Belarus

Product: Influencer Marketing PlatformRolled out to market, generated first revenues from subscriptions.- managed overall product development, set OKRs, defined Product KPIs, - kept track of P&L, optimized costs, made revenue and cost projections- performed market and competitors analysis, SWOT, marketing mix creation together with Product Marketing- defined and maintained strategy for the product- performed customer development, talked to competitors, subject matter experts, and those left the market- gathered feedback from existing clients, reworked and made part of the roadmap- business development: established partnerships with agencies, MCNs in the field, negotiated relationship terms, commissions- visited major market conferences, sold subscriptions, pitched new clients- managed and coordinated the development, marketing and sales team, dealt with legal department- hired and fired, managed people, built teams, established/improved processes- worked with other stakeholders, including upper-management

Mar 2019 - Sep 2019

Delivery Manager / Project Manager

Minsk, Belarus

- Project and Delivery management (data science and web development, ensuring timely quality execution within budget, while keeping clients, company, teams satisfied. Participated in presales. Did projects up-sale.- Established and improved company-wide project/delivery management practices

Nov 2017 - Sep 2019

Delivery Manager / Project Manager / Scrum Master

Minsk, Belarus

General information: - Developed from scratch (as a team) complex, commercially successful B2B Product in the industry of advertising technology with clients all over Europe (Norway, Sweden, Denmark, France and others) - Personally responsible for delivery, process, quality, people (group of almost 20 people). Accomplishments: - Created processes from scratch and tuned them. Adopted Scrum on the team - Delivered on time with high quality- Executed iterations, business milestones, projects according to plan. Planned major Product releases; - Synchronized work of interdependent teams (Release Trains);- Identified and managed risks, removed impediments;- Organized regular meetings and events;- Backlog and Roadmap refinement, requirements analysis along with Product Owners;- Kept track of project metrics and acted accordingly.- Hired people for the team.- Onboarded new team members and quickly got them up-to-speed;- Managed people and their development (very low staff turn over)

Dec 2014 - Nov 2017

Lead Software Testing Engineer

Minsk, Belarus

• Started working as a Junior Software Testing Engineer and then grew to Lead Software Testing Engineer, eventually performing the following:• Led, coordinated, advised team members• Established solid QA process on the projects I worked• Performed requirements analysis, performed testing, created test cases, reported bugs, reported test results• Communicated with a customer and customer’s vendors on projects details, scope, timeline, issues, risks, etc.• Resource management• Business trips to customers: coordinated offsite QA team members. Communicated with a customer and customer’s vendors on projects details, scope, timeline, issues, risks, testing results (4-6 projects at the same time), as well as hands on testing.

Mar 2010 - Nov 2014
Team & coworkers

Colleagues at Appcast, Inc

Other employees you can reach at appcast.io. View company contacts for 152 employees →

3 education records

Illia Shusterman education

Specialist, Analytical Psychology, Jungian Analysis

European Psychology School
FAQ

Frequently asked questions about Illia Shusterman

Quick answers generated from the profile data available on this page.

What company does Illia Shusterman work for?

Illia Shusterman works for Appcast, Inc.

What is Illia Shusterman's role at Appcast, Inc?

Illia Shusterman is listed as Director of Product Operations at Appcast, Inc.

Where is Illia Shusterman based?

Illia Shusterman is based in Berlin, Germany while working with Appcast, Inc.

What companies has Illia Shusterman worked for?

Illia Shusterman has worked for Appcast, Inc, Indata Labs, Adform, and Epam Systems.

Who are Illia Shusterman's colleagues at Appcast, Inc?

Illia Shusterman's colleagues at Appcast, Inc include Konstantin Mikhliuk, Brandon Ferris, Tiana Withers, Paul Dixon, and Brandon Moss.

How can I contact Illia Shusterman?

You can use AeroLeads to view verified contact signals for Illia Shusterman at Appcast, Inc, including work email, phone, and LinkedIn data when available.

What schools did Illia Shusterman attend?

Illia Shusterman holds Master Of Business Administration - Mba, Strategic Management from Synergy University.

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