Working as Java Software Developer:- Backend application development- Unit testing- Requirements analysis, assistance to analytics team- Common and team management tasks

Banking/brokerage:- Collection, analysis and confirmation of requirements for software development;- Preparation of technical documentation: system specifications, functional design, integration specifications, view design, description of use cases;- Interaction with a customer and a development team;- Support of development and QA teams;- User testing;- Setting tasks for a development team and control of the fulfilment of requirements.

- Introduced a new document marking system, which reduced the number of incorrect deliveries,- Prepared software requirements for automating the process of completing invoices in order to reduce service time and the number of errors,- Prepared and implemented an IVR scheme for a call center with a 30% reduction in the number of staff required,- Prepared technical requirements for launching software development according to the client's requirements,- Formalized the main points for the further development of the business area,- Prepared documentation for participation in tenders of foreign organizations.Functions:- Analysis of business processes with the subsequent preparation of proposals for improvement,- Launch of new products,- Collection and analysis of financial results,- Year planning,- Project planning,- Negotiating with a client or supplier,- Setting operational tasks and monitoring the implementation.

- Managing all communications with the client- Monitoring compliance with the terms of the contract within the company- Staff training, writing manuals and instructions- Analysing and preparing a report on sales results on a monthly basis- Root cause analysis of incidents- Control of billing for the client and their payment- Conducting correspondence in English- Drafting and conclusion of additional agreements- Document management with the client

- Customer service- Processing documents