Akash Gupta Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

• Key Responsibilities:
• Demonstrated expertise in providing technical support and troubleshooting for hardware, software, and network issues, ensuring seamless operations and minimal downtime.
• Successfully managed and resolved a high volume of user inquiries, utilizing strong problem-solving skills and a customer-centric approach.
• Proficiently handled incident management, root cause analysis, and escalation processes, ensuring timely resolution and minimizing the impact on business operations.
• Collaborated with cross-functional teams to implement and maintain IT infrastructure, including servers, networks, and storage systems, while adhering to best practices and security protocols.
• Led the implementation and administration of IT service management tools, such as ticketing systems, resulting in 20% improvement efficiency and streamlined processes.

Australia

• Key Responsibilities:
• Utilized the Metasploit framework to identify and exploit vulnerabilities in systems and applications, ensuringa proactive approach to security testing.
• Demonstrated expertise in identifying and exploiting web application vulnerabilities through manualtechniques and leveraging expert knowledge.
• Developed custom offensive security tools to enhance Red Teaming operators' capabilities, facilitatingadvanced penetration testing and vulnerability assessment.
• Evaluated the security configurations of Windows-based systems, identifying potential weaknesses andimplementing appropriate security measures to strengthen defenses.
• Utilized YARA rules to proactively search for and detect malware within computer systems, allowing fortimely mitigation and containment.

->Performed production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and unload/load trucks at or above the rate expected for each task.->Assisted Area Manager in the daily management of department/FC duties, including allocating labor, leading meetings, assigning job duties, coaching, training, and communicating with.

->Assisted in the training of all commercial cleaning associates, ensuring that all associates have a complete understanding of the company policy.->Efficiently maintained associate work schedules on a daily basis.->Supervised cleaning associates, ensuring they meet with the highest standards of cleanliness.->Functioned in commercial cleaning associate.

Hetauda

->Responsible for planning activities and developing lesson plans for students and campers ages 3-15. ->Provide students with an instructor-led multi-media environment that focuses on basic mouse and keyboarding skills in a Mac-Based lab. Develop, coordinate and supervise all computer lab activities as well as assist staff in other departments.

Nepal

->Strategized, implemented and managed all eCommerce initiatives to ensure maximum customer acquisition and revenue production.->Created and maintained e-Commerce budget, strategy and marketing plans for all hotels.->Managed and implemented paid search marketing campaigns on major search engines resulting in 7X ROI.->Designed, executed and maintained SEO.

Hetauda

-> Planning, preparing, and delivering lessons included in computer science courses-> Assessing students strength and weakness and planning teaching instructions accordingly-> Developing and delivering lecturer in easy tounderstand way-> Researching and preparing teaching materials and demonstrating each logical steps in computer programming-> Assigning.

Kolkata, West Bengal, India

The sole purpose to study Enterprise/Corporate Network is to create business simplicity across worldwide. The side arms of successful networking are scalability, robustness, fault identification, communication, modularity, security, and maintaining privacy. The key to making a network is to provide the essential tools and techniques that will offer the.

Bachelor Of Technology - Btech, Information Technology, “A”

High School Diploma, Mathematics And Computer Science, First Div

Slc, First Division

Cyber Security