Abdul Mannan Email & Phone Number

 Solely responsible as a Microsoft Azure Engineer for both Instructor Brandon & Dynatuners, for creating Microsoft Azure courses/video tutorials, design and develop automated solutions using scripts, cloud-based server-less computing platforms and quality assurance check of upcoming/release courses & labs. Administration and management of enterprise identity cloud directories including Microsoft Azure AD and Network Infrastructure. Providing on-site and remote ICT Technical Support, disaster recovery management, capacity planning, performance monitoring, and maintenance to ensure high availability and resolving customer queries. Designed & Implemented Guacamole browser-based remote desktop solution. Integrated Guacamole with On-Premise VM & Cisco Duo MFA Security. Managing Dynamics & Web Developers teams, designed and moved Pakistani Office. Working on PowerShell automation to create Microsoft Dynamics Virtual Machines on On-Premise & Azure. R&D Microsoft Tools & Technologies including (Azure, SharePoint, Teams, Office365, DevOps), PowerShell (writing automation scripts), Security Methodologies, validation, implementation and develop continuous improvement plans.

 Responsible as a Network Support Engineer for both DevBatch & Just Hub (Software and Call Center), for configuring and maintaining ICT Infrastructure, troubleshoot L1 & L2 network-related problems. Accountable for managing and configuring Active Directory and File Server Administration like user creation, Network Drive management and Security Policies. Managing and configuring Communication channels, like RingCentral, MS Outlook with Go-daddy Email Services, and Zen- desk Chat. Administration and Management of Network Firewall (Pfsense) and Local Wireless system with different policies and rules. Unifi- controller and user-based securities like MAC Address management and speed limits. I authorized Internet access for all types of devices. Providing on-site and remote ICT Technical support and disaster recovery management.

• Solely responsible as a Telecom Administrator for both AMANA Telecom Private Limited & VOIPAR Limited (a UK based Organization), for configuring and maintaining Virtual machines, IIS server, XAMPP, Apache and enabling disabling of firewall ports.• Accountable for managing and configuring Telecommunication Switches and Gateways, meanwhile, planning and maintaining the technical, logical configuration of IP phone system Technologies.• Competently diagnosed IP PBXWARE and Telephony Services, VoIP, Windows Server 2012 R2, and all servers and switches.• Efficiently configured IP Phones, assign phone extensions, call access, group hunt, follow me, caller ID, DDI’s and ring groups. Also constituted IVR system, queues, call forwarding, SIP Trunk, VoIP and Voice Gateway, and conference bridging.• Communicated with Software development team to develop SIP apps, and facilitated UK clients, regarding follow me, IVR, Ring Groups, Extension enabling and blocking, password change, email exchange services, broadband connectivity, and troubleshooting.