Fatima Ovalle Email & Phone Number

Chicago, Illinois, United States

Managed check-in administration and patient information verification through various software systems Verified insurance eligibility using Phreesia software systemObtained authorizations for in-office procedures, hospital imaging, and other medical proceduresLed debt collection call team

Managed check-in administration and patient information verification through various software systemsManaged incoming, transferring, and directing outbound calls to parties accordingly Patient schedulingGeneral office duties which include obtaining medical records, scanning documents, insurance verification and prior authorizationsProduced and distributed.

Handled patient check-in, which included preparing patient files and reminder calls to patientsScheduled and coordinated procedures for doctors’ officesCreated and maintained a comfortable environment for patients and visitors

Greater Chicago Area

Maintained a friendly environment for clients and visitors Managed multiple phone systems with various call traffic patternsanalyzed and distributed correspondence, legal forms, statements/billing, corporate books, annual reports, and real estate formsScheduled depositions and appointments/meetings with clients and attorneysLed translation department

Chicago

Managed registers and phone system Maintained ticketing systemCreated a positive environment for customers to enhance experience

Greater Chicago Area

Managed registers, online orders, phone orders, and in-person ordersPrepared food and drinks Supervised restaurant cleaning scheduleHandled, organized, and prepared inventory for stock and replenishment

Greater Chicago Area

Positively and proactively help solve problems for customers and balance traffic in a fast-paced retail environment.Handled, organized, and prepared inventory for stock and replenishment.Organized and coordinated uniform printing orders.

Greater Chicago Area

Designed business cards for a small business.Organized, led, and hosted a gallery show.

Associate’S Degree, Associate In Arts

High School

Bs Healthcare Administration