Cynthia Townsend Email & Phone Number

United States

• Develop styles for clients of both genders and for all ages• Take continuing education classes to stay up to date on latest styling and cutting trends • Maintain longtime client relation that increases business and develop additional opportunities through referrals and networking

Glen Ellyn, Il

• Maintained knowledge of all current requirements governing confidentiality and electronic medical records use.• Managed clerical tasks in the volunteer department concerning physician surveys including processing surveys, recording surveys in Excel, and logging responses in log book.• Processed files and scanned patient records into system

Greater Chicago Area

• Abstracted and coded clinical data using Epic and Cerner Electronic Health Records systems. Used 3M coding and Reimbursement, and Computer Assisted Coder systems in an 894-bed acute-care hospital setting.• Attended weekly clinical documentation meeting to ensure records met quality and risk-management standards.• Received ongoing training on details of insurance submissions, codes and intake procedures to minimize rejections.

Bellwood, Il

• Ensured that customers were satisfied and that their needs were met and the conditions in term of appearance, cleanliness and safety of the salon were maintained• Monitored employee schedules and performance, as well as worked to make the salon profitable.• Recruited exceptional professionals to maintain salon standards and increased business by developing innovative marketing programs.