Cynthia Townsend Email & Phone Number

United States

• Develop styles for clients of both genders and for all ages
• Take continuing education classes to stay up to date on latest styling and cutting trends
• Maintain longtime client relation that increases business and develop additional opportunities through referrals and networking

Glen Ellyn, IL

• Maintained knowledge of all current requirements governing confidentiality and electronic medical records use.
• Managed clerical tasks in the volunteer department concerning physician surveys including processing surveys, recording surveys in Excel, and logging responses in log book.
• Processed files and scanned patient records into system

Greater Chicago Area

• Abstracted and coded clinical data using Epic and Cerner Electronic Health Records systems. Used 3M coding and Reimbursement, and Computer Assisted Coder systems in an 894-bed acute-care hospital setting.
• Attended weekly clinical documentation meeting to ensure records met quality and risk-management standards.
• Received ongoing training on details of insurance submissions, codes and intake procedures to minimize rejections.

Bellwood, IL

• Ensured that customers were satisfied and that their needs were met and the conditions in term of appearance, cleanliness and safety of the salon were maintained
• Monitored employee schedules and performance, as well as worked to make the salon profitable.
• Recruited exceptional professionals to maintain salon standards and increased business by developing innovative marketing programs.