Imani Powell Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania

• Responsible for the optimization of applications through the development of new functionality, testing and implementation of scheduled vendor releases,system upgrades, and fixing system defects.
• Assist in the evaluation of operational needs, validating workflows, building, and theconfiguration based on application requirements/ standards and serves as liaison betweenend users, third parties, and application.
• Build places of service for mergers and acquisitions, so proper billing can occur
• Configure front end user cash drawers for copayment/payment collections
• Assist with the on and off-boarding process for service providers

• Reconciles Front Desk Payments for 100+ Professional Billing departments throughout Thomas Jefferson University (TJU), Abington Jefferson Health, Aria Jefferson Health systems
• Provides In-Service Epic trainings for new and existing end-users
• Assists with the onboarding process for new Jefferson Practices
• Primary point of contact to troubleshoot end-user Epic issues
• Liaison between account managers and practices to hold end-users accountable
• Creates and assist with creating Epic Tip sheets to streamline end-user efficiency

• Serves as a super user in the conversion to, development and implementation of Epic System
• Identifies payment trends; summarizes and reports findings to management for review
• Trains new employees on processing various EFT and EDI payments
• Assists management with employee Quality Assurance functions and corrections
• Performs all functions of Patient Account Representative III
• Assists employees and management incorporating iScore values to ensure efficient service for our department

• Efficiently and accurately posted payments in electronic billing system; averaging 17,000 transactions
• Successfully managed confidential patient and billing account information
• Provided exemplary customer service for all incoming billing inquiries
• Prepared and delivered daily EFT accounts receivable reports to management
• Reconciled monthly PNC NSF reports and various insurance payment reallocations
• Prepared monthly reports for posting/reconciliation of Bonus, Capitation and Global monies for practices

• Provided extraordinary customer service for all incoming billing inquiries
• Responsible for totaling, batching, and entering payments into to Centricity Flowcast system
• Consistently reconciled the bi-weekly NSF reports
• Achieved and maintained high productivity with <2% error rate