Imani E. Edwards Email and Phone Number
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Imani E. Edwards personal email
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Hi, I'm Imani, a public service professional with 7-10 years of experience in local partnerships, digital project coordination, and educational programming. My mission is to connect people to a variety of resources within the public service sector, and to promote social justice and equity in urban communities.Currently, I work as a Transit Customer Experience (TCX) Project Coordinator at Prince George's County, Maryland, where I provide customer experience, communications, and cross-functional facilitation and support for the OT department. My day-to-day includes facilitating and improving customer experience processes through our County’s Salesforce, PGC311 and leading partnerships for customer experience workshops and bus operator trainings.Prior to transit, I worked in digital marketing and partnerships as an associate for Initiative, a global media agency, on HIV and HCV-related campaigns. Additionally, I have a Master's Degree in Individualized Study from New York University Gallatin School of Individualized Study, and a Bachelor of Arts in Urban Studies from Fordham University. I have strong skills in project facilitation, development, creative writing, along with published several works on topics related to urban issues, activism, and identity.
Prince George'S County, Maryland
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Transit Customer Experience (Cx) Project Coordinator (Ltgf)Prince George'S County, Maryland Feb 2024 - PresentUpper Marlboro, Maryland, UsPartnerships Development | Process Development and Improvement | Research- Manages countywide transit complaints by creating and managing an Excel tracker, sharing complaints with different managers in OT, pulls data from Salesforce, organizes complaints and repositories in our SharePoint and OneDrive.Our PGC311 team received recognition forDPW&T - PGC311Agency Improvement in 2023.Recently, I developed and presented an Inclusivity in Public Transit” presentation based on our Call-A-Bus outreach and inreach work at the TAM conference. My work is cross-functional and entrepreneurial.
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Transit Program Coordinator (Ltgf)Prince George'S County, Maryland Apr 2023 - Mar 2024Upper Marlboro, Maryland, Us- Serves as a marketing and customer advocacy liaison between various OT teams and our contractor RATP Dev, fostering collaboration and coordination.- Manages PGC311 complaints for TheBus, Call-a-Bus, and taxicab divisions to insure experts receive the inquiries.- Provides technical guidance on TheBus routes to customers and colleagues.- Stewarded the Circuit Court community partnership for outreach and customer education.- Designs Call-A-Bus and The Bus content; photography and graphic creation for digital media and marketing.
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Digital Partnerships AssociateInitiative Jun 2022 - Jan 2023New York, Ny, Us*Gilead Account - Pharma Marketing/Partnerships*- Facilitated invoice acquisitions along with newsletter and dating app launches across 8 campaigns with another associate.- Managed dating app and newsletter site served reporting on a weekly basis.- Collaborated with internal departments and external partners for 8 HIV and HCV-related digital campaigns.- Supported two managers, two associate directors, one negotiator, and one group director on the Gilead account through billing, RFPs, and pitch deck updating.- Communicated with the Communications Design team to update and solidify pitch decks to be shared with client.- Utilized DCM, Prisma, and Asana to pull data and manage daily administrative tasks. -
ConsultantIndependent Consultant 2017 - 2021London, Gb- Marketed narrative building and career-related services through posts on LinkedIn and Facebook.- Onboarded new clients through phone consultations and pre-consultation surveys; developed survey using Google Form.- Edited and produced resumes based on clients’ insights and careers goals.- Networked with other entrepreneurs in local entrepreneurship networks. **Alongside this work, I have obtained a combination of in-person and remote sales and teaching roles. -
Project ConsultantNyc Department Of Education 2017 - 2018New York, Ny, Us- Supported production of the new High School social studies curriculum through drafting, editing, and formatting.- Managed workshop logistics for instructional specialists using event management and delivery tracking spreadsheets. -
Gallatin Global Urban Practice FellowNew York University Gallatin School Of Individualized Study 2017 - 2017New York, Ny, Us- Designed a storytelling project with City Lore, a cultural preservation organization.- Developed and maintained a WordPress page for the Urban Democracy Lab using images and blog posts. -
Graduate ResearcherNyu Robert F. Wagner Graduate School Of Public Service 2016 - 2017New York, Ny, UsFacilitated focus groups, interviews, and observations as well as provided communications and administrative assistance to Prof. Erica Foldy and Prof. David Elcott in their project focusing on the impact of diversity in team settings. -
Social Sector Leadership Diversity FellowNyu Leadership Initiative 2016 - 2017The NYU SSLD Fellowship is an 18-month leadership development program that equips graduate students of color with the skills, knowledge, and networks needed to take up leadership roles in organizations across the social sector.- Developed and launched the “Self-Care, Take Care” event in order to support inclusion of black women professionals.- Marketed the event through e-vite production and dissemination, campus newsletter advertising, and social media blogging. - Communicated survey results in a memo that ranked in NYU Wagner's first Policy Memo Competition.
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Social Impact FellowDiplomat Rx 2016 - 2016Flint, Michigan, Us- Spearheaded a storytelling project showcasing black women activists’ stories with local resources and partnerships.
- Collaborated with Corporate Social Responsibility and Marketing teams internally to produce community booklet.
- Volunteered with my community partner, Edible Flint, to engage with local community to produce a storytelling project showcasing examples of black women activism in Flint.
This community booklet, "Continuing the Conversation: Black Women Activism in Flint," was published through Diplomat Pharmacy, my sponsor. -
High School Assistant Teacher - Economics And CivicsThe Churchill School And Center 2014 - 2015New York, New York, Us- Directed "Blackness" Video Project in collaboration with 12 grade Economics and Civics students with learning disabilities, Head Economics and Civics teacher, Media Studies teacher, and Media students.- Obtained the support of school administration to present final product in two events: a Diversity Day Workshop and a school wide Lunch and Learn. -
Urban Teaching FellowSpringfield Commonwealth Academy 2013 - 2014- Supported start-up day and boarding school in school operations, development, and program management.
Imani E. Edwards Skills
Imani E. Edwards Education Details
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Nyu GallatinIndividualized Study -
Fordham UniversityMinor In Economics
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Gorton High SchoolAdvanced Regents Diploma
Frequently Asked Questions about Imani E. Edwards
What company does Imani E. Edwards work for?
Imani E. Edwards works for Prince George's County, Maryland
What is Imani E. Edwards's role at the current company?
Imani E. Edwards's current role is Partnerships Lead | Researcher | Process Development and Improvement.
What is Imani E. Edwards's email address?
Imani E. Edwards's email address is im****@****ive.com
What is Imani E. Edwards's direct phone number?
Imani E. Edwards's direct phone number is +121299*****
What schools did Imani E. Edwards attend?
Imani E. Edwards attended Nyu Gallatin, Fordham University, Gorton High School.
What skills is Imani E. Edwards known for?
Imani E. Edwards has skills like Research, Nonprofits, Editing, Public Policy, Community Outreach, Writing, Community Development, Public Speaking, Program Development, Blogging, Storytelling, Teaching.
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