As a Technical Support Engineer at DS SOLUTIONS in India, I provided technical support and troubleshooting for Scanner's Brand Fujitsu,Kodak,Czur,Epson & Canon our clients. With my strong background in IT and excellent communication skills, I was able to effectively resolve technical issues and provide solutions to improve system performance.• Resolved complex technical issues for clients• Communicated with clients to understand and address their needs• Provided timely and efficient solutions• Improved system performance through troubleshooting• Installing and configuring OS Windows7,Windows10 & 11.• Call logging with different vendor and fixing the hardware issue.• Managing LAN, WAN and Wireless network.• Working on office 2007,2013,2019,2021 office 365.• Excellent experience on Laptops & Desktop.