ICT Helpdesk / System Admin-Assist with all system operation tasks. -Assist with the provision of technical support to all users relating to the use of software applications, operating systems and hardware.-Complete required programming (JavaScript, SQL, HTML etc.).-Provide effective IT support to resolve logged Help Desk Calls.-Record, log and maintain all help desk queries into the system.-Support the maintenance of Network Infrastructure. -Setup, install and support desktops, notebooks and other IT peripherals in accordance with IT procedures.-Setup and support communication infrastructure, ie. PABX, mobile phones etc.-Undertook system housekeeping, shutdowns and backups, ensuring that they are completed in a timely and effective manner.Web Publishing-Assist in the publishing of content.-Assist in managing access to the Web Publishing System and authorisation of web content such as: TRY Intranet, TRY Web site, surveys etc-Ensure visual displays are kept up to date and relevant

Fastrack is a world-class innovation program that ignites the disruptive potential of diverse minds to create unconventional solutions to real-world challenges.Worked in a high performing team to solve the problem 'Improving Australian's Financial Fitness'. Collaborated with multiple industry partners including RMIT, Isobar, Deloitte and TDi to create our solution. I co-developed a software named 'TRUMBL' which encourages users to save more of their discretionary income than they spend by utilising peer accountability.

Responsibilities: -Conducted market research by visiting various stores for many brands and service providers.-Interviewed over 100 individuals about their opinions on various products. -Analysed client data for many leading competitor profiles of various products and services across many markets -Created mobile apps for clients. -Implemented various marketing ideas for many products and companies across a range of markets. Achievements: -Successfully introduced clients in various industries to the organisation.-Successfully presented value propositions of working with the Starship Agency to potential clients. -Developed and implemented an online marketing campaign for a client. It resulted in the increase of the online customer base