Koshila Dodantenna Email & Phone Number

Melbourne, Victoria, Australia

Code Black Group is a Melbourne-based firm offering IT support, security, and cloud solutions. As a Junior Analyst, I support the Senior Analyst in developing cybersecurity protocols, conducting risk assessments, and providing technical support to enhance client security.• Contributed to the development and implementation of a Cyber Security Incident Response Plan for CFMEU, resulting in a measurable 10% improvement in incident response efficiency within six months.• Developed a comprehensive IT handbook and security procedures for Midnight IT, addressing critical gaps and ensuring consistent, compliant protocols across the organisation. • Monitored and analysed security incidents using Threat Defence and Sophos, reducing identified vulnerabilities by approximately 5% over six months.• Conducted 2 security audits aligned with ISO 27001 standards over six months and collaborated with senior analysts on vulnerability assessments, enhancing organizational risk management.

Melbourne, Victoria, Australia

Midnight IT, a subsidiary of Code Black Group, specializes in comprehensive support solutions. In my after-hours role, I provide technical support primarily for Funlab systems, ensuring system stability, resolving issues, and minimizing downtime. • Provide after-hours support for Funlab systems, utilizing N-able MSP Manager to resolve technical issues and reduce system downtime by approximately 10%.• Assist in endpoint security by implementing Threat Defence and Sophos, decreasing malware incidents and ensuring compliance with cybersecurity standards.• Diagnosed and resolved network issues using TeamViewer, addressing over 10 critical incidents and ensuring seamless system performance for Funlab-supported systems.• Collaborate with senior engineers to escalate critical issues promptly, minimizing business impact and enhancing service efficiency.

Melbourne, Victoria, Australia

Cyber Swift provides comprehensive IT support and cybersecurity services for small to medium businesses, focusing on system security and infrastructure management. In this role, I provided frontline IT support and contributed to cybersecurity initiatives to strengthen client systems and reduce risks.• Managed incident tracking and resolution using Zendesk, optimizing workflow efficiency to reduce backlog and improve response times.• Utilized Splunk for log analysis to proactively identify vulnerabilities, achieving a 10% improvement in detection accuracy and reducing false positives.• Provided technical support for system and network issues, implementing basic security configurations to protect endpoints and ensure user data integrity.• Delivered end-user training on cybersecurity best practices, increasing user awareness and reducing human error-related incidents.

Mulgrave, Australia

Low Voltage Switchboard Estimation• Interpret customers single line diagrams and preparation of quotation for electrical switchboards according to Australian standards. • Preparing tender/concept drawings for inquiries.• Preparation of bill of material. Electrical/Mechanical Designs• Designing enclosure of the switchboards using Solid works.• Preparation and maintenance of electrical CAD library and technical resource libraries.• Preparation of Electrical Switchboards project drawings.Project Management• Interpreting specifications, drawings, standards and regulations relating to electric power equipment to comply with Australian Wiring Rules (AS/NZS 3000) and Victorian Service Installation Rules.• Selection of electrical switch-gear for projects from Australia’s leading distributors such as NHP, Schneider, ABB, Legrand and Chint.• Organizing and managing resources for the switchboard manufacturing process.

Colombo & Hatton

Sri Lanka Telecom is the nation’s leading telecommunications provider, offering a range of services, including fixed and mobile telephony, broadband, and data solutions. In this role, I assisted with the installation, maintenance, and troubleshooting of telecommunications systems, enhancing service reliability for customers.• Installed and maintained optical fibre networks and exchange systems, supporting stable telecommunications infrastructure.• Conducted on-site customer support visits, achieving a 95% first-time resolution rate for equipment and network issues, enhancing customer satisfaction.

Nawalapitiya,Srilanka

Banking Assistant

Master Of Cyber Security, Cyber Security

Bachelor’S Degree, Electrical And Electronics Engineering, 1St Class

I am a graduate from the University of Hertfordshire with a 1st class honours degree in the field of Electrical and Electronic.

Diploma, Electrical And Electronics Engineering, 15 Distinction Passes Out Of 18 Modules

I have completed my BTEC level 5 Higher National Diploma in Electrical and Electronic Engineering , together with the achievement of best.