- Implementing & managing CI/CD pipelines to automate the build, test, and deployment processes.- Install, configure, & maintain different services such as Nginx, DNS, MySQL in physical or in cloud platforms.- Setting up monitoring tools to track system performance & ensure the health of applications & infrastructure.- Implement and maintain security measures to protect the development and production environments.- Maintain clear and detailed documentation of processes… Show more - Implementing & managing CI/CD pipelines to automate the build, test, and deployment processes.- Install, configure, & maintain different services such as Nginx, DNS, MySQL in physical or in cloud platforms.- Setting up monitoring tools to track system performance & ensure the health of applications & infrastructure.- Implement and maintain security measures to protect the development and production environments.- Maintain clear and detailed documentation of processes, configurations, and best practices.- Coordinate with development, operations, and other cross-functional teams, fostering a collaborative and communicative environment. Show less

- Managing and Monitoring Project’s status from Pre-production stage, up to Deployment at customer premises.- Providing technical assistance, troubleshooting issues & system integration.- Collaborated with stakeholders to align solutions with business objectives, contributing to operational efficiency and customer satisfaction.

- Install, configure, upgrade & troubleshoot of application software and hardware.- Deploy systems and perform the Acceptance Tests for unique GSM, UMTS, LTE solution.- Commissioning & on-site training delivery of bespoke systems to government and LEA.- Provide on-site and remote technical support (Tier 1,2 ) of our systems for both software and hardware as per SLA.- Assist clients (LEA) to perform Cellular (GSM/UMTS/LTE) Interception.- Correspondence with Vendors and other… Show more - Install, configure, upgrade & troubleshoot of application software and hardware.- Deploy systems and perform the Acceptance Tests for unique GSM, UMTS, LTE solution.- Commissioning & on-site training delivery of bespoke systems to government and LEA.- Provide on-site and remote technical support (Tier 1,2 ) of our systems for both software and hardware as per SLA.- Assist clients (LEA) to perform Cellular (GSM/UMTS/LTE) Interception.- Correspondence with Vendors and other IT personnel for problem resolution.- Conduct product demonstration & presentation for customer.- Write Technical Content (proposal/ report/ manual). Show less

- Provide technical assistance & support to end users.- Notify manager of any customer complaints.- Follw up with customers and take corrective action.