Dev Desai Email & Phone Number

Detroit, Mi, Us

Livonia, Michigan, United States

* Account, access and group management in OneLogin using Postman APls.* Configuration and support of various OneLogin features such as: OneLogin Desktop SSO, Multi-factor authentications.* Coordinate with the Business and other stakeholders to determine employee or third party/vendor level of access and status (manually or via automated workflows)* Assist with coordination and execution of user provisioning and general maintenance activities for FlintGroup.* Automating account and access provisioning.* Administration, maintenance and monitoring of OneLogin systems* My responsibilities encompass providing comprehensive infrastructure support, covering network servers, printers, PCs, LANs, and WANs. I diligently monitor and resolve anti-virus issues, reviewing logs and installing updates to enhance system security. In addition, I serve as the administrator for the OneLogin Multifactor Authentication system at FlintGroup, ensuring secure access and data protection.* Furthermore, I provide end-user support across all levels, extending assistance through telephone communication and leveraging remote control tools for swift issue resolution. I have a successful track record of deploying standard computers, guiding users through the setup process, which includes configuring favorites, email settings, and other personalized preferences. Additionally, I excel at diagnosing and resolving end-user issues related to hardware, applications, and operating systems, effectively addressing local PC problems.

Plymouth, Michigan, United States

Pontiac, Michigan, United States

I have a strong background in identifying and resolving technical problems in smartphones and computers, ensuring their seamless functionality. My responsibilities have included upgrading software on mobile devices, conducting network troubleshooting, configuring email settings, and performing backup/restore operations on smartphones.I also excel at installing drivers and printers on laptops, which significantly facilitates user productivity. Additionally, I've been instrumental in resolving hotspot and VPN connectivity issues in laptops and mobile devices, ensuring seamless remote access for users. Furthermore, I've effectively managed application installations and troubleshooting, optimizing user experiences across various devices and systems.

Toledo, Ohio, United States

School, 93%

Bachelor'S Degree, Computer Science, B