Dustin Clark Email & Phone Number

Vancouver, Wa, Us

Remote

*LeadVenture is the parent company of Dealer Spike- Maintain and build (Vue, Typescript, and SASS) upon the OEM(original equipment manufacturer) app, a Nuxt.js SPA featuring a variety of Branded Zones that is loaded onto Dealer Spike's clients' websites- Execute minor changes to legacy Branded Zones on the Dealer Spike Platform using HTML, LESS, and Javascript- Maintain documentation regarding updates to existing processes, and newly established processes- Review Pull Requests from my peers before they get sent to our QA team.- Execute Research Spikes involving new technology and how it can be implemented across our brands- Learn the basics of the platforms across all LeadVenture brands- Move Dealer Spike legacy Branded Zones to the new OEM application- Work with our designer to highlight what we should and shouldn't do based on best practices when planning new Branded Zones- Track work items utilizing a Jira Kanban board

Wilsonville, Oregon, United States

- Developing websites based off client-approved mockups- Managing a daily queue of work- Quality Assurance reviews- Make the pertinent corrections/adjustments to sites (before their go-live date)

Wilsonville, Oregon, United States

- Maintain, update, and implement changes to client websites using HTML, CSS / LESS, and JavaScript (jQuery library) - Handle requests from a specific subset of clients who are high-profile and/or high-maintenance via email, chat, and inbound/outbound calls - Provide Dealer Spike website platform education/coaching to customers as needed - Participate in training sessions on new web technologies and product features - Create content for the Dealer Spike Knowledge Base (internal and customer-facing) - Work with peers and supervisors to assist in the resolution of any active escalations - Review and submit Development Requests for platform bugs and enhancements - Code review and deployment of Finance Application changes - Document customized work within website files and Premium support wikis - Step in as a technical liaison to clients, leading technical discussions during implementations - Consult, plan, and implement custom project solutions- Assist in the training and mentoring of new hires - Develop and deliver department training on the platform and/or any items related to web development

Wilsonville, Oregon, United States

- Maintain, update, and implement changes to client websites using HTML, CSS / LESS- Answer inbound phone calls from existing customers to answer questions about the platform and troubleshoot a variety of issues- Return voicemail messages from customers- Connect with customers to assist in updates containing fixes and to confirm such fixes are working properly- Accurately log all interactions with customers, sales reps, and third parties into internal CRM program- Utilize a variety of resources to solve problems effectively and expediently- Act as a resource for other employees during the course of a typical day by answering questions posed via Microsoft Teams- Actively participate in various company meetings, workshops, or smaller group meetings; provide feedback and input as part of the overall team, with the goal of improving the software and the company wherever possible- Maintain and preserve an appropriate standard of confidentiality

Mililani, Hawaii

- Resolved and tracked tier II production issues- Worked on a team of five to troubleshoot various application issues:iOS app, Android app, Web app, Branch apps- Acted as the liaison between the bank and its vendors - Monitored daily operational tasks

- Performed in multiples roles to support the store reach its financial goals

Waipahu, Hawaii

Pearl City, Hawaii

- Resolved and tracked student hardware and software issues

Pearl City, Hawaii

- Opened and closed the lab- Made sure all lab procedures were followed by its patrons

Waipahu, Hawaii

Bachelor Of Science - Bs, Web Development

Associate Of Science - As, Computer And Information Sciences, General

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies