Erick Im Email & Phone Number

Los Angeles, Ca, Us

Culver City, California, United States

Troubleshooting and resolving network issuesCollaborating on network infrastructure developmentMonitoring network communicationInstalling and updating network infrastructuresOptimizing server performanceEnhancing network securityEnsuring security protocolsPerforming backup checks and disaster recoveryConducting security scans and vulnerability assessments

Long Beach, California, United States

As a Field Support Technician, I provided essential on-site repair and troubleshooting services for election equipment. Serving as the primary point of contact for the Vote Center team, I ensured the seamless operation of voting processes by delivering prompt technical assistance and monitoring equipment performance. Responsibilities included assisting Vote Center staff with equipment issues, troubleshooting BMDS, ePollbooks, BAM printers, UPS systems, and routers, assisting with chain of custody procedures, and meticulously documenting incidents in the Cherwell ticketing system. Through proactive monitoring and rapid response, I played a vital role in upholding the integrity of elections and ensuring a smooth voting experience for voters.

Irvine, California, United States

As a Deployment Support Analyst, I have successfully provided comprehensive technology deployment and support services to over 7,500 sites and 40,000+ end points across multiple projects. My responsibilities include:Coordinating and executing deployment plans for various technologies and software.Collaborating with cross-functional teams to ensure seamless project delivery.Troubleshooting and resolving technical issues to minimize downtime.Monitoring and optimizing deployment processes for efficiency.Proactively identifying and addressing deployment challenges.Providing exceptional customer support to end users and stakeholders.Contributing to the continuous improvement of deployment methodologies.Leveraging technical expertise to drive successful project outcomes.I am passionate about technology and dedicated to ensuring its efficient deployment, and I'm always ready to take on new challenges to drive success in technology projects.

Irvine, California, United States

As a Help Desk Analyst at Taco Bell, I play a pivotal role in providing technical support and ensuring the efficient operation of information systems across the organization. Leveraging my technical expertise and customer-centric approach, I contribute to the seamless functioning of Taco Bell's technology infrastructure.Providing Swift User Support: Offering prompt and effective technical assistance, addressing hardware and software issues to maintain uninterrupted workflow.Effective Ticket Management: Utilizing an advanced help desk ticketing system to log, prioritize, and track support requests, ensuring timely issue resolution.Clear Communication: Maintaining clear and concise communication with end-users and collaborating with cross-functional teams to address complex technical challenges.

Lancaster, California, United States

As a Web designer at Healing Hearts Mental Health Services, I was pivotal in enhancing the online presence and technology infrastructure to support delivering essential mental health services. My primary project involved the development of the practice's website from scratch, which included:- Collaborating with the team to understand Healing Hearts' unique needs and goals.- Designing and developing a user-friendly, informative, and accessible website.- Implementing secure and compliant features to protect client privacy and data.- Ensuring the website's responsiveness across various devices for a broader reach.- Providing training and documentation to enable staff to manage the website efficiently.While my primary role was in website development, I also offered occasional IT support and guidance to ensure the smooth functioning of technology resources within Healing Hearts Mental Health Services. This experience allowed me to bridge my technical skills with the vital field of mental health, where I witnessed firsthand the impact of technology on healthcare services.With a keen interest in cybersecurity, I aim to leverage my knowledge and skills to contribute to the field's growth and innovation.

Los Angeles, California, United States

As a former Health Information Specialist, I played a pivotal role in managing and safeguarding healthcare data to ensure the highest quality of patient care. My responsibilities included:Accurate and timely management of electronic health records (EHR) to maintain compliance with healthcare regulations.Data analysis to identify trends, patterns, and opportunities for process improvement.Collaboration with healthcare providers and administrators to ensure the integrity and security of patient information.Implementation and optimization of health information systems to enhance efficiency and data accessibility.Conducting audits to guarantee the accuracy and completeness of patient records.Keeping up-to-date with evolving healthcare regulations and technologies to facilitate seamless data management.Training healthcare staff on EHR systems and best practices in health information management.Assisting in the development and execution of data privacy and security protocols.My experience as a Health Information Specialist has instilled in me a deep passion for the intersection of healthcare and technology, and a strong commitment to maintaining the highest standards of patient data management for better patient outcomes.

Los Angeles, California, United States

As a former Open Water Lifeguard with the City of Los Angeles, I played a crucial role in ensuring the safety and well-being of beachgoers and swimmers. My responsibilities included:- Vigilant monitoring of open water areas to identify and respond to potential risks.- Swift and effective rescue operations in emergency situations, including water rescues and first aid.- Providing information and guidance to the public on water safety practices and regulations.- Collaborating with fellow lifeguards and emergency services for seamless response and coordination.- Enforcing beach safety rules to prevent accidents and injuries.- Participating in ongoing training and skill development to maintain peak performance.My experience as an Open Water Lifeguard instilled in me a strong sense of responsibility, teamwork, and the ability to remain calm under pressure. While I've transitioned into a different career path in the tech field, I carry these valuable skills with me, ready to adapt and excel in any new endeavor. I'm currently pursuing a career in cybersecurity, where I'm excited to apply my experience in safeguarding lives to protecting digital assets and information.

Compton, California, United States

As a former EMT (Emergency Medical Technician), I dedicated myself to providing immediate medical care and saving lives in high-pressure situations. My responsibilities included:Rapid response to medical emergencies, assessing patients, and administering critical care.Effective communication and collaboration with medical teams and first responders.Proficiently operating life-saving equipment and vehicles.Compassionately supporting patients and their families during challenging moments.Adhering to strict protocols and maintaining patient confidentiality.My experience in emergency medicine taught me valuable skills in crisis management, teamwork, and adaptability. I've now transitioned into the tech field with a strong interest in cybersecurity. I'm excited to combine my skills and passion for security to protect data and systems in the digital realm. As I embark on this new career journey, I look forward to contributing to the cybersecurity community and enhancing digital safety for organizations and individuals.

Los Angeles, California, United States

Long Beach, California, United States