Brian Cagle Email & Phone Number

5839 Green Valley Circle Culver City, Ca 90230

Bebe La Studio

POSITION SUMMARYProvide support for bebe personal computing environment, including client workstations, terminals, laptops and printers at all bebe locations.JOB FUNCTIONS• VMware ESXi configuration and upgradesUpdate all servers and workstations via WSUSInstall and configure new network workstations, and relocate existing systems;• Perform day-to-day operations in the PC and MAC workstation environment, collect and distribute operations information;• Use diagnostic and analytical skills to troubleshoot PC software and hardware problems;• Provide technical support for corporate users, and Regional/District management staff, perform training as needed;• Analyze systems and users needs, recommend and perform upgrades, scheduled and unscheduled system maintenance;• Additional responsibilities, duties, and projects as assigned.Hardware skills• Knowledge of IBM compatible PC configuration and installation;• PC hardware problems troubleshooting;• Extended knowledge about PC networking devices (network cards, hubs, routers).Software skills• Install and configure software packages “out of box”;• Supporting MS - Office suite and other Microsoft products;• Supporting client side of UNIX based applications and programs;• Troubleshoot software problems and if necessary follow up with software vendor.Networking skills• Knowledge about network organizations and specifications (Network Essentials);• Install and configure new network workstations in Windows XP, Windows 7 and Mac OSX environment;• Network troubleshooting skills (solving connection problems, printer troubleshooting, and other network issues).