Angelica Imhoff Email & Phone Number

London, England, Gb

London, England, United Kingdom

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

General Admin/Office Support•Assist in restocking/tidying up all 3 kitchens daily, as well as handling inventory and training new admins on kitchen responsibilities•Printing & binding jobs•Dispersing mail packages•Restocking copy machines with ink & paper as well as ensuring the office stock room is fully equipped with supplies•Assisting with “New Hire” process including desk set ups, introductions, and setting up “meet and greats” with the companyLeadership Support•Support 7-9 Leadership Members at a given time•Manage travel (includes aligned project team if managing client-based travel)•Manage and submit expenses in timely manner •Support SOW tracking inclusive of ensuring full execution on behalf of our client•Support calendar / scheduling needs (internal and external as needed)Specific Responsibilities •Manage logistics for company wide meeting, held twice a month (food /agenda/ meeting minutes) •Responsible for keeping Business Cards up to date & ordering when needed•Work with the marketing & branding team to identify potential new project leads •Manage conference attendance, outreach, and logistics for leadership throughout the yearClearView Culture and Initiatives•Member of Corporate Responsibility initiative, where we plan fundraisers/donations and educate the company on different philanthropies, charities, and organizations•Member of MOSAIC Initiative, a diversity and inclusion committee dedicated to promoting diversity and awareness in the workplace through education, programs, and events

Raritan Bay Medical Center

Oversee a two divisional hospital communication department and the Physicians Answering Service. The department is responsible for all communication services between the two hospitals as well as handling emergency codes and overhead announcements. The Physicians Answering Service takes messages, relays patient emergencies and answers the phones for about 200 local doctors offices after hours. Currently responsible for all payroll approval aspects for a staff of 22 employees. Work closely with HR in the hiring process from start to finish. On call 24/7 in case of system failures, emergencies and staffing needs. Continuously educating team members on hospital/department policies. Strong team player, assisting other departments and the hospital when needed. Commended for developing department initiatives such as customer service week, employee of the month, holiday contests and monthly potlucks to boost office moral. Maintain office cleanliness and supplies. Daily clerical office work.

Morganville, Nj

Answered and screened incoming calls. On boarded, mentored and trained new personnel in online systems/responsibilities unique to each client. Initiated the beginnings of a Human Resources SOP's. Approved, monitored and tracked employees time off and schedules. Developed organizational and procedural systems to boost clientele profit. Responsible for time sensitive, high priority and detailed files. Accountable for confidential information regarding patients and clients. Processed the registration and data entry of new patients. Directed written correspondence and faxes from clients. Clerical word as needed.

Answered all incoming calls, screening for importance and direction of needs. Utilized social media to promote and advertise the company. Scheduled appointments, meetings and employee events. Research and develop company project sheets, brochures and catalogues to promote achievements and services. Prioritize and complete multiple tasks while consistently meeting various deadlines. Clerical work such as typing, filing, faxing, emailing, proofreading as needed. Strong use of Microsoft Office Suite and Adobe on daily basis.

Participated in group efforts to maintain positive guest experiences. Highly experienced in multitasking while presenting a professional and positive demeanor. Utilized stress management to ensure customers received accurate and fast service. Applied problem solving skills to handle customer complaints. Trained/Mentored new employees.

Responsible for the care and well being of patients residing in the facility. Provided guidance, counseling, and support. Monitored daily activities & some overnight supervision. Review medical progress with Doctors and Counselors. Administered medication as per Dr. Prescriptions. Utilized conflict resolution when necessary. Trained/Mentored new employees.

Bachelor’S Degree, Psychology

Activities and Societies: Delta Phi Epsilon Alpha Eta Chapter, Member of Safe Space, Study Abroad Peer Adviser, Member of Psychology Club.

Study Abroad Program, Spring Semester 2009, General Studies

High School

Activities and Societies: National Honor Society, Spanish Honor Society, Student Council, Cheerleading.