Customer Focus:• Respond to all resident questions, concerns and complaints in a timely manner• Handle all aspects of renting suites such as; schedule viewings, conduct references andcredit checks and perform move-in and move-out inspection• Collect monthly rent payments• Serve all legal documentation and any other resident communication as required• Inspect occupied and vacant units as required• Focus on customer service and resident retentionAdministrative:• Enter work orders into YARDI• Maintain accurate resident files• Preparation of resident correspondence• Responsible for bank deposits, EFT’s and security deposit refundsBuilding Maintenance:• Clean all common areas including entrance and exits, make sure walkways are clear• Maintain the cleanliness of the grounds• Vacuum/wash floors, elevators, hallways, stairs, windows and common rooms• Perform seasonal duties as required (gardening, snow removal and salting)• Cleaning of vacant units• Grounds keeping; mowing & weeding• Perform minor maintenance as needed

Setting high customer service standards & ensuring positive resident relations and resident satisfaction• Makes recommendations for improving levels of Customer Service (including Street to Suite)• Ensuring adequate inventory and usage of Resident communication supplies• Appropriately handle current resident inquiries, calls and emails in a timely manner• Depending on the Region, review and or complete move in and move out reports and inspections• Compiling spreadsheets and or generating reports of upcoming lease expiries and generating the necessary renewal documents• Review market rents (in consultation with the Leasing Agent) and discuss adjustments to NPR Rents with the Regional Manager• Conduct Customer Satisfaction surveys to inbound and outbound Residents• Updating Resident database (Yardi)• Update and maintain accuracy of information of resident files and lease documentation• Implement and manage the resident relation plan and provide suggestions on cost effectively enhancing Resident Relations• Ensure service of documents and annual inspections are dealt with as per NPR policies and local Residential Tenancy Act• Following up on or inputting Resident Retention related work orders• Dealing with evictions and tenancy board filings, and attendance at tenancy board hearings as required• Backup to Leasing Agent and or Property Administrator as needed• Other Resident and customer service-related duties as assigned by the Regional Manager

The key responsibilities of Jaspreet’s role with us include:• Manages concierge style services for residents• Monitors move in dates and ensures that all suites meet our 100% Perfect Guarantee• Communicates with future residents in advance to facilitate a stress-free move-in• Follows up with all new residents within 2 days to ensure satisfaction• Responds to all resident issues/disputes and ensures resolution• Works with the Regional Sales & Marketing Manager to execute all resident events• Provides concierge style services for residents where applicable• Works with Resident Experience on all resident communications• Completes daily site inspections to ensure all property standards are maintained• Collaborate with the maintenance team to ensure maintenance requests are completed timely• Assist with sales and administration duties as needed

Survey for a variety of organizations and business like The ministry of education, WSIB (Workplace Health and Safety Board), City of Mississauga, City of Calgary, City of Kamloops, Canada Red Cross, Toronto Police service, Canada Post, Government of Canada related to natural disasters, communication-related policy, smoking behavior survey.Survey on the topic of news and people, Municipality of York Region, and the city of Brampton.

This hosiery company export knitted material in Europe many products like a scarf, wine bottles, warm sweatshirts. I was appointed Textile Designer in this company and was great opportunity.

Kay Export is a renowned Export house of scarf in Punjab, India. It exports scarfs to American and European brands like Tommy Hilfiger, Esprit, ANN Taylor and many more. i got opportunity their as a Textile Designer and it was amazing year.