Ivan Mladenovic Email & Phone Number

Göteborg, Västra Götaland, Sverige

I am working as a Senior Key Account Manager at the companies Corporate & International Accounts department responsible for the company’s largest national and international accounts. The work involves creating relationships with the customer’s management team and identifying and meeting other stakeholders who are important contacts and find sponsors, and anti sponsors, to develop business of both current accounts and develop non-existing accounts into national and global accounts. The role requires many contacts with various national and international departments of the company and cross-border cooperation and coordination of resources in domestic and international businesses. The work is exiting, challenging and interesting to see progress in your own development and skills to add customer value. My definition is that the right attitude is the most important characteristic a salesperson and leader must have.A strength I possess is daring to go outside my comfort zone in daily contacts with customers and colleagues. What I bring is a very big drive to always succeed. I often hear that I have an analytic mindset and find creative and unexpected solutions to delicate challenges. In a cross function/border environment, both internal and external, this is a necessity.

To broaden the range of Canons offer with software & services is a crucial step but also a fundamental prerequisite for Canon to move from traditional product sales to consultative selling, and become a partner to our customers instead of being a supplier among others.To implement this change requires in depth competence of customers operations, and main focus on the customer's work processes and how we can solve problems and bottlenecks, both perceived and not perceived. As a result our customers can free up time, resources, and also reduce the customer direct and indirect costs. To demonstrate the possibilities, for both customers and our salesmen, I got the assignment to coach our Account Managers.When we differentiate us from our colleagues in the industry we can change the customer's perception of Canon and add value and develop our customer. This will broaden our contacts with the customers and meet decision makers in the management.In 2008 I received awards in Canon 3 Self, or San-Ji spirit of Self-Awareness, Ji-Kaku.San-Ji spirit is a way to behave, act and develop as employee. Ji-Kaku: Understand the situation you find yourself in and your role in that situation. Knowing what is expected of you and think about what is needed in different situations and for different tasks. Have the right attitude and be prepared and able to adapt in the best way. The other two 3-Self is Self-Motivation & Self-Governance.

Member of “The Golden Club”in October 2004 (the best salesmen with accumulative sales by 150% over two years). In 2004, Canon Europe launched a European “Golden club” for the best salesmen in Europe, named Tuxedo. I've been in Tuxedo from the start until I took up my position as Sales Manager, january 2007. Sales Managers do not take part in Tuxedo.

KPNQwest was one of Europe's largest Internet Service providers. I started the office in Gothenburg and carried out sales against budgetary objectives. An important part of the work was to establish relations with strategically important customers, suppliers and partners. I was responsible for the office and in coaching the salesmen and systems engineers. KPNQwest made huge investments in infrastructure in 17 countries and built and owned all its backbone, just when the stock market fell drastically and many data and internet businesses struggled to survive. KPNQwest stopped operations in 17 countries

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