Nick Jacobs Email & Phone Number

Los Angeles, CA, US

Los Angeles, California, United States

San Francisco Bay Area

• Develop and manage a real time data aggregation system that powers vital, revenue focused, insights and projections about our partners. This system has been adopted globally by our field operations teams and is.
• Identify key customer pain points and collaborate with our product team to prioritize development efforts.
• Act as a trusted advisor to top restaurants. Guide decision making by providing analysis of trends and forecasting future performance.

Greater Los Angeles Area

• Established pre-opening financial models for a multiple restaurant launch at Palisades Village
• Introduced new technologies and systems to enhance operating efficiency and financial visibility
• Contributed to service training and HR education materials for all outlets
• Responsible for P&L reporting, business management planning and service operations training

Doha, Qatar

• Collaborated with hotel ownership and operating partners to establish operating budgets for the properties’ new restaurant concepts
• Effectively liaised brand partner, hotel ownership and Qatari government relations, in an effort to align brand standards with cultural / ethical mandates
• Developed operating processes and procedures with consideration of said standards and mandates

W Los Angeles - West Beverly Hills

• Oversaw restaurant operations, guest relations and budget management
• Created employee sales incentives and recognition programs designed to boost morale, enhance customer experience and increase guest check averages at all outlets
• Introduced a new special event sales processes and operating procedures resulting in reduced costs and a top line revenue increase of 8% year-over-year

Westwood Village, Los Angeles

Full service bar and restaurant operation, generating upwards of $4M in annual revenues

• Collaborated with co-founders to develop key operational processes and procedures for order/inventory management, customer service systems, delivery logistics infrastructure
• Trained partners and delivery team to execute orders and provide brand standard customer service.
• Mapped launch territories and qualified staffing needs for effective delivery execution in each market.
• Created pricing strategy and financial projections for initial funding round
• Lead Pre-Launch business development and sales partnership efforts

Diploma, Baking And Pastry Arts/Baker/Pastry Chef

Diploma, Restaurant, Culinary, And Catering Management/Manager

Diploma, Culinary Arts/Chef Training