Sales Assistant
Current• Developed company-wide standard operating procedures resulting in better compliance of data security and accuracy of data stored in the system.• Tracked operation trends and analyzed reports on the efficiency of service processes, increasing customer satisfaction and quality of systems by 60%.• Reduced operational costs by 40% using financial modelling and negotiation tactics with vendors.• Automated operational tasks and processes, reducing manual input and increasing operational productivity by 45%.• Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of business processes and identify areas for improvement.• Assist in managing and monitoring the day-to-day operations of the organization, including overseeing workflow, schedules, and deadlines.• Communicate regularly with department heads and team members to ensure smooth coordination of operations.• Help to identify and implement process improvements to enhance productivity, quality, and efficiency.