As an IAM Solutions Engineer at EmpowerID, I am responsible for:Designed, implemented, and maintained Identity and Access Management (IAM) solutions to meet organizational and client security requirements.Collaborated with stakeholders to gather detailed requirements, providing customized EmpowerID configurations that aligned with security policies and operational needs.Led the integration of EmpowerID with multiple enterprise systems, ensuring seamless authentication and access control across various platforms.Troubleshot and resolved complex issues related to identity management, access permissions, and security policies, ensuring minimal downtime and optimal performance.Worked closely with security teams to ensure compliance with industry standards, providing support for audits and security assessments.Delivered ongoing technical support and performance optimization, ensuring efficient IAM operations for both internal and external users.

Excellent Teamwork and Communication Skills.Assist senior resources in building CI/CD pipelinesParticipate in Azure Migration between ZonesBuilding and setting up new development tools and infrastructureIdentifying technical problems and developing software updates and ‘fixes’Experience with container technologies (Docker & Kubernetes) Working on ways to automate and improve development and release processesEnsure pipelines are not creating bottlenecks for rapid deployment of code.Provide support to software developers who use the CI/CD pipelines.Understand how to use Git and Visual Studio CodeBasic knowledge of Linux/Windows OSUnderstanding network topologies and common network protocols and servicesExperience with scripting (e.g. Yaml, Powershell)Strong ability to take ownership of assigned tasks and responsibilities

- Provide support to our customers for the Imanami GroupID product.- Provision VMs on Azure, AWS, VMWare technologies.- Create client replica infrastructure in the test lab- Escalated support for Imanami GroupID Suite deployment and troubleshoot, engaging a wide range of servers and data providers (AD, ADFS, Exchange, Office 365, Open LDAP, DNS, IIS, Lotus, SQL, Oracle), VBScript, and PowerShell Scripting.- Working on VMWare, MS Hyper-V Cluster nodes- Hands-on Experience on various SAML providers for Single Sign On (SSO) OKTA, PingOne, PingFederate, OneLogin, ADFS, Azure ADFS- Implement a business use case with Thycotic Secret Server

Supporting Customers over cloud, My major responsibilities to give support to our customers in USA & Canada regarding Windows Server 2012 R2, 2008 R2, CentOS 6, ESXi 5 Server. Xenos KVM, and Data Center provision, MS Exchange 2013, MS Lync Server 2013, Client related issues. Mac client support also included.Supporting growth and expansion of the IT environment by providing a global perspective on the impact of the architecture on 24/7 operations.Ensure the smooth running of IT systems, including anti-virus, print services and email provision. Providing users with appropriate support and advice.Managing crisis situations, which may involve complex technical hardware or software problems.Mentoring and training new IT support staff. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.Effectively key player of team-work for successful completion of task.

. Test Administrator of PearsonVUE includes handling the Network for PEARSON VUE (IT Exams System), IELTS Testing System Administration (IT) . Setting up network for the test (meet deadline) enrolling 500 candidates on each test.Maintain Security for 15 Computers Network for Office & 10 Computers LAN and WLAN, Network Designed and Installed Personally. Server Installation, RAID5 Configurations, Windows Server 2003& 2008 R2. . Supporting users in office & during Exams .Encompassing a wide range of hardware and software skills such as within the Windows and MS Office environment, remote access, Laptops.. CentOS Linux for MTA , E-Mail server with Postfix Routinely Solve PC problems and queries.

. Involved in MAKRO Cash & Carry Server Installation, RAID5 Configurations, Mirroring Windows Server 2003 R2. . Excellent customer facing skills.. Hardware experience a mix of HP/Compaq, Dell and IBM.Project Lead – Franklin Covey Pakistan (May 09 – Jul 09):. Provided 2nd and 3rd line desk side support to 500 users over several sites. Working in an extremely high-pressure environment where first time fixes are vital to ensure continued production.. Project ManagementMetaline IndustriesManaging 150 Computers Network, LAN and WLAN, 2-KM square area Network Designed and Installed Personally. Server Installation, RAID5 Configurations, Mirroring Windows Server 2003 R2 & Windows Server 2008x86, Dell Power Edge Server 2600 & 2650 Supporting a large number of users in Factory Area and Display Centres. Including many remote laptop users and Executives. Encompassing a wide range of hard and soft skills such as within the Windows and MS Office environment, remote access, Laptops. Extensive use of Team Viewer Remote Support Application. Routinely Solve PC problems and queries, Providing local server support to global server team. Very much a hands-on position.ACRO Textile Mills Ltd... Responsible for all server, desktop PC and laptop related issues including routine administration of 3 Windows 2003 R2 servers Includes MS ISA Server 2006 / MDaemon 5.x Mail Server / Domain Controller. Managed and maintained the Wireless Network Between 2 Buildings in 5 KMs. Implement and Install ERP for Textile Management in both areas Mill and the Head Office, Replicate data on Daily Basis.

. Support of all 200 LAB computer Hardware and Network During ACCA Computer Base Exams.. Supporting staff members during Fee System Application. Ensured efficient routing of all mail within the Other National & International companies.• Design & Implement more than 250 network nodes.• Install and configure Linksys Managed switches with VLAN• Installation of IBM x3200 with RAID5 level • Maintain the Server health by monitor and apply Update patches from Vendors i.e. Microsoft/IBM