Imran Memon Email & Phone Number

Pune, MH, IN

Houston, Texas, United States

Houston, Texas, United States

• As a Talent Acquisition Specialist at SkillGigs.com, I sourced US & India based talent in Healthcare, IT, Non-IT and Corporate sectors, managed the full recruitment cycle, and collaborated with hiring managers to.
• Conducted initial screenings and interviews to assess candidates’ qualifications and cultural fit.
• Created and posted job advertisements on multiple platforms to attract top talent.
• Maintained accurate records of all recruitment activities in the applicant tracking system (ATS).* Organized and participated in job fairs, networking events, and university recruitment programs to build a talent.

Pune, Maharashtra, India

• Resolved customer queries for QLINK Wireless services, a government-funded telecom service for underprivileged people in the US.
• Handled inbound calls from customers nationwide to provide assistance and support.
• Developed strong communication and problem-solving skills in a fast-paced environment.

Pune, Maharashtra, India

• Resolved customer queries via email, chat, and calls for Europe's leading logistics company, DPD.
• Managed escalations and contacted depots to track parcel locations.
• Handled customer inquiries and provided timely resolutions at Capita India in Pune, Maharashtra.

Gurugram, Haryana, India

• Managed pending collections and successfully collected debts from defaulters to ensure financial stability.
• Implemented strategies to retain sales and prevent drop-offs, resulting in increased revenue for Unicorn Solutions.
• Trained and monitored new team members to enhance customer handling efficiency and overall team performance.

Gurugram, Haryana, India

• Conducted cold calls to UK customers to generate leads for Hero BPO.
• Educated customers about products and services, resulting in increased interest.
• Organized and maintained data on interested leads for efficient sharing with clients.