- Oversee the financial growth of the company by defining long-term strategic goals, building key customer relationships and identifying business opportunities- Use knowledge of the industry to identify and develop the company's unique selling propositions- Facilitate meetings and presentations and negotiate terms of contracts- Liaise with technical staff and other internal colleagues to meet customer needs- Track and record activity on accounts and help to close deals to meet these targets

- Leafs, Raptors, Toronto FC- Executive Suites, Courtside Seats, Premium Season Seat packages- New Business Development

- Develop prospects for season ticket and other ticket packages- Prospecting new business through referrals and cold calling- Manage the ticket system including proper ticket administration- Ensure customer and prospect contact with game-day sales efforts

•Generate new ticket sales and renewals for NFL games in Toronto•Proactively source new business opportunities•Up-sell clients to single game/multi game ticket packages•Handle incoming calls and process single game ticket orders for Bills Toronto Series clients•Recognize and react to customer service issues with quick and positive solutions

- Completed 100 outbound phone calls daily for 2009 Rogers Cup tickets and packages - Promoted new ticket offers and packages to compensate for economic struggle- Upsold clients and generated new business- Provided first-rate customer service to clients with special inquiries- Brought in a weekly average of $10K in ticket sales

- Assisted in production and distribution of brochures to increase sales- Developed customer service skills by answering telephones and placing advertisements in local newspapers- Created and distributed flyers and referral cards for lead generation