Imran Khan

Imran Khan Email and Phone Number

Senior Strategy Manager at nbn™ Australia @ nbn™ Australia
australia
Imran Khan's Location
Sydney, New South Wales, Australia, Australia
About Imran Khan

10+ years of experience in business strategy and large-scale transformation projects across the technology, healthcare and telecommunications industries.Played a key role in driving the business, go-to-market strategy and transformational growth agenda for Telstra's eHealth portfolio, executing multi-million dollar investments and supporting high-profile sales opportunities.Career has spanned a variety of roles both locally and internationally in strategic planning, change management, business and process optimisation, M&A and marketing/go-to-market and customer base management.Specialties: Strategy, Business Planning, Change / Transformation Management, Digital Health, M&A, International Strategy, Telehealth, Growth Businesses, Emerging Markets, Lean Startup and Innovation, Base Management, Marketing

Imran Khan's Current Company Details
nbn™ Australia

Nbn™ Australia

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Senior Strategy Manager at nbn™ Australia
australia
Website:
nbn.com.au
Employees:
5893
Imran Khan Work Experience Details
  • Nbn™ Australia
    Senior Strategy Manager
    Nbn™ Australia Nov 2021 - Present
    Sydney, New South Wales, Australia
  • Tpg Telecom
    Marketing Manager - Vodafone (Base Management)
    Tpg Telecom Mar 2021 - Nov 2021
    Sydney, New South Wales, Australia
  • Vodafone
    Digital & Channel Manager
    Vodafone Nov 2019 - Mar 2021
    Sydney, Australia
    • Executing marketing campaigns through key channels• Partnering with global vendors to drive campaign and sales performance, quality, and compliance• Analyse customer feedback to identify and action opportunities to improve performance, solve complex issues and optimise processes • Executing critical change and transformation activities across all channels• Successfully executed several large-scale marketing campaigns (impacting 20,000+ customers) and transformation initiatives into various channels (impacting 500+ staff)
  • Mission Australia
    Business Strategy Consultant (Volunteer)
    Mission Australia Aug 2019 - Mar 2020
    Sydney, Australia
    • Researched and developed a Market & Competitor Analysis Report that advised and supported Mission Australia to better understand its footprint in the current market and in geographies of unmet needs• Evaluated and compared social service types and client cohorts supported across key social service providers• Proactively engaged, liaised and collaborated with Mission Australia colleagues, State Leaders and the General Manager Business Development• Presented report findings and recommendations to senior executives at Mission Australia
  • Telstra
    Strategy & Transformation Manager, Global Contact Centres
    Telstra Apr 2017 - Jun 2019
    Sydney, Australia
    • Partnered with senior leadership to develop multi-year strategic plans, strategic projects and annual financial budgets, sourcing best practice contact centre strategies, and acting as liaison point between Telstra and external companies, including T-Mobile (USA) and O2 (UK)• Successfully managed the expansion of assisted digital interactions, which saw an increase in the share of digital customer interactions from 18% to 30% over a 6-month period, achieving targets set out by management• Supported the organisation's transition to agile ways of working by establishing the use of key agile methodologies
  • Telstra Health
    Manager, Telehealth Services
    Telstra Health Apr 2016 - Apr 2017
    Sydney, Australia
    • Led the integration of Telehealth companies and products• Investigated multiple acquisition targets to expand product capability, providing recommendations to executive leadership team• Developed growth and go-to-market strategies for the Telehealth product portfolio• Engaged with front-line sales teams and Telstra channels to maximise sales activity across key market segments• Collaborated with several external partners on customer-driven agile projects
  • Telstra Health
    Strategy Analyst
    Telstra Health Feb 2014 - Apr 2016
    Sydney, Australia
    • Partnered with senior leaders to develop and execute key strategic initiatives• Contributed to the successful completion of Telstra Health acquisitions, providing end-to-end support in identification of target through to due diligence, completion and integration• Developed and received executive endorsement for Telstra Health international growth strategy and implementation plan by coordinating stakeholders across multiple regions, building strategic relationships with global partners, and working on the ground in Asia • Drafted executive management reports, including CEO reports and board paper submissions, customer bids and tenders
  • Telstra
    Project Specialist, Acquisition Integration
    Telstra Jul 2013 - Feb 2014
    Sydney, Australia
    • Proactively mitigated project risks and worked closely with senior leaders and external stakeholders to ensure a seamless integration experience during a period of significant change• Key point of contact for integration activities across several workstreams• Developed an integration strategy framework alongside PWC, which was later adopted as a standard framework for all Telstra acquisitions• Established a new Business Operations function for the integrated division• Successfully managed the relocation of 220+ employees across five states
  • Telstra
    Business Analyst, Customer Delivery Unit
    Telstra Feb 2013 - Jul 2013
    Sydney, Australia
    • Developed company-wide dashboard to measure and track Enterprise Net Promoter Score (NPS), enabling account executives and customer-facing teams to monitor, assess and action customer feedback• Drafted Telstra's submission to the 2013 Customer Service Institute of Australia (CSIA) awards. Telstra won the award for Service Excellence in an Enterprise Contact Centre

Imran Khan Skills

Teamwork Microsoft Excel Requirements Analysis Business Analysis Stakeholder Management Team Leadership Telecommunications Project Delivery Management Business Process Improvement Project Management Service Delivery Analysis Customer Experience Business Strategy Strategic Planning International Business Strategy Mergers And Acquisitions Acquisition Integration Lean Startup Microsoft Powerpoint Financial Modeling Strategic Partnerships Business Case Preparation Customer Experience Transformation Marketing Strategy

Imran Khan Education Details

Frequently Asked Questions about Imran Khan

What company does Imran Khan work for?

Imran Khan works for Nbn™ Australia

What is Imran Khan's role at the current company?

Imran Khan's current role is Senior Strategy Manager at nbn™ Australia.

What schools did Imran Khan attend?

Imran Khan attended Macquarie University.

What skills is Imran Khan known for?

Imran Khan has skills like Teamwork, Microsoft Excel, Requirements Analysis, Business Analysis, Stakeholder Management, Team Leadership, Telecommunications, Project Delivery, Management, Business Process Improvement, Project Management, Service Delivery.

Who are Imran Khan's colleagues?

Imran Khan's colleagues are Michael Terry, Vijay Kondepudi, Bakhos Issac, Wayne Bown, Sawanpreet Singh, Simon C., Antony Jacob.

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