Imtiaz Jan Email & Phone Number

Erbil, Erbil Governorate, Iraq

Execute sales and operational activities, producing results that met or exceeded business plan.Define and lead the rental business in executing strategies to increase market share profitably.Expand existing business relationships and identify opportunities for growth.Work with the finance department on budget forecasts, capex planning, and customer profitability analysis.Manage contracts and relationships with key rental accounts.Analyze asset performance to improve returns… Show more Execute sales and operational activities, producing results that met or exceeded business plan.Define and lead the rental business in executing strategies to increase market share profitably.Expand existing business relationships and identify opportunities for growth.Work with the finance department on budget forecasts, capex planning, and customer profitability analysis.Manage contracts and relationships with key rental accounts.Analyze asset performance to improve returns and manage fleet utilization effectively.Develop and maintain policies and procedures for customer satisfaction, revenue generation, cost control, and safety.Foster a culture based on integrity, exceptional customer service, teamwork, and operational excellence.Partner with HR to assess skills, provide training, conduct evaluations, and map out development plans for direct reports.Recruited team members for maintaining adequate staffing levels according to projected sales.Managed company assets by maintaining clean and fully equipped establishments with properly working equipment.Maintained positive relationships with key stakeholders including customers, suppliers, and partners.Directed recruitment efforts, hiring qualified personnel while maintaining diversity objectives.Implemented and maintained open-door communication system, reaching employees across department lines.Developed long and short-range financial objectives, supporting company mission statement.Utilized data analytics tools to evaluate marketing campaigns effectiveness and ROI.Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.Established employee development plan, setting clear expectations for team members.Created policies, procedures, and guidelines for staff members' daily operations.Provided coaching and mentoring support for employees at all levels of the organization. Show less

Muscat Governorate, Oman

Administer the day to day rent a car operations covering business development , fleet management, fuel management, fleet procurement and de-fleet management.Responsible for all activities of fleet management within Muscat and all branches includes Sohar and Salalah. Ensure high standards of customer satisfaction so that set standards are met and exceeded.Recommend process of improvements so that the front end operations run smoothly and efficiently.Manage and improve the… Show more Administer the day to day rent a car operations covering business development , fleet management, fuel management, fleet procurement and de-fleet management.Responsible for all activities of fleet management within Muscat and all branches includes Sohar and Salalah. Ensure high standards of customer satisfaction so that set standards are met and exceeded.Recommend process of improvements so that the front end operations run smoothly and efficiently.Manage and improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning. Contribute to short and long-term organizational planning, including initiatives geared toward operational excellence.Oversee overall operational and financial management, planning, systems and controls with the Division Head.Manage and execute all bookings and requirements of our tourism division (BTA).Perform on-going in-depth analysis of sales, sales agreements and promotion performance data.Measure and report fleet utilization and operations performance on a regular basis.Perform other tasks as required by the division head.Uphold company standards by ensuring cars are presentable to customers.Ensure compliance of procedures and recommend new procedures or changes to existing procedures so that revenue and vehicle movement is accurately and completely accounted for.Ensure accuracy of documentation and system entry to achieve zero-error records. Ensure maintenance of the location as per set standards and enhancement of brand image.Manage the fleet of 1150 plus vehicles which includes saloon, 4wd, SUVs and PDO specs vehicles. Show less

Dubai

Administering the day to day rent a car operations covering business development, fleet management,fleet procurement , admin and HR.Ensure high standards of customer satisfaction so that set standards are met and exceeded.Recommend process of improvements so that the front end operations run smoothly and efficiently.Manages and improves the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting… Show more Administering the day to day rent a car operations covering business development, fleet management,fleet procurement , admin and HR.Ensure high standards of customer satisfaction so that set standards are met and exceeded.Recommend process of improvements so that the front end operations run smoothly and efficiently.Manages and improves the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning. Contributes to short and long-term organizational planning, including initiatives geared toward operational excellence. Oversees overall operational and financial management, planning, systems and controls with the GM – Department. Develops and maintains annual budget with the GM & Finance Department. Performs on-going in-depth analysis of sales, sales agreement and promotion performance data. Measures and reports sales & profit performance on a regular basis. Performs other tasks as required by the GM – Department. Upholding company standards by ensuring cars are presentable to customers. Clean and service facilities to ensure customer satisfaction. Ensure compliance of procedures and recommend new procedures or changes to existing procedures so that revenue and vehicle movement is accurately and completely accounted for. Ensure accuracy of documentation and system entry to achieve zero-error records. Ensure maintenance of the location as per set standards and enhancement of brand image. Show less

Dubai

Responsible for all activities of car rental and leasing within Dubai and north region of Emirates.Responsibility including leading the team towards the set goals by the head office, and efficiently utilizing the fleet as well as building up businesses.Assess the quotations submitted and selecting the bidders with which the commercial/financial negotiations may be conducted.Managing long term / short term contracts and developing new business.Conduct the financial and contract… Show more Responsible for all activities of car rental and leasing within Dubai and north region of Emirates.Responsibility including leading the team towards the set goals by the head office, and efficiently utilizing the fleet as well as building up businesses.Assess the quotations submitted and selecting the bidders with which the commercial/financial negotiations may be conducted.Managing long term / short term contracts and developing new business.Conduct the financial and contract negotiations at the appropriate management level.Negotiate contract terms, pricing and payment schedule, ensuring that the agreements with the suppliers/clients are commercially advantageous.Managing the competitive bidding and selection process.Managing & preparing documents for purchasing new vehicles from suppliers.Responsible for Fleet arrangements as per requirement.Keep records of purchases, sales, and requisitions.Organizing vehicle replacements from other branch and third parties.Responsible to handle all issues regarding operations.Establish and maintain policies and procedures for the use of vehicles.Manage the expenditure of fleet and transport function (maintenance and fuel management).Working with suppliers and customers planning schedule and delivery times.Managing weekly and monthly mileage reports of vehicles.Responsible to implement schedule and policy changes.Making marketing offers and set renting and leasing prices time to time.Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.Provide systems to keep records of Fleet and transport management activities.Responsible to manage RTA intranet system and fleet management systems.Directly report to general manager. Show less

Islamabad

Manage contracts and developing new business.Manage and direct team of supervisors, administration staff and drivers.Making sure the operation meets its targets.Enforce safety, health, and security rules.Responsible for fleet arrangements as per requirement.Organizing vehicle replacements from third parties.Responsible to handle all issues regarding operations.Arranging vehicle maintenance, MOTs and Tax payments.Provide systems to keep records of Fleet and… Show more Manage contracts and developing new business.Manage and direct team of supervisors, administration staff and drivers.Making sure the operation meets its targets.Enforce safety, health, and security rules.Responsible for fleet arrangements as per requirement.Organizing vehicle replacements from third parties.Responsible to handle all issues regarding operations.Arranging vehicle maintenance, MOTs and Tax payments.Provide systems to keep records of Fleet and transport management activities.Establish and maintain policies and procedures for the use of vehicles.Manage the expenditure of fleet and transport function (maintenance and fuel management).Working with suppliers and customers planning routes and delivery times.Managing weekly and monthly mileage reports of vehicles.Responsible to implement schedule and policy changes.Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members. Show less

Karachi Pakistan

Supervise all operational Activities at branch.Responsible for fleet arrangements as per requirement.Assign employees to specific duties.Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.Monitor sales activities to ensure that customers receive satisfactory service and quality… Show more Supervise all operational Activities at branch.Responsible for fleet arrangements as per requirement.Assign employees to specific duties.Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.Monitor sales activities to ensure that customers receive satisfactory service and quality product.Liaise with Quality, Fleet, Driver and Customer.Check cleanliness of the branch overall.Responsible for Fleet Maintenance.Establish and implement policies, goals, objectives, and procedures for operations department.Responsible for arrangements of men power (Chauffeurs). Supervise shift roster & weekly work plan.Directly Report to senior manager operations.Supervise daily business report (DBR). Supervise vehicle position chart (VPC). Show less

Karachi

Supervision of counter operations & staff activities.Schedule the drivers and check quality standards of driver’s e.g. uniform, cleanliness.Educate customers telephonically or face to face on requirements and documentation.Check the standards of the car washers.Ensure cleanliness of vehicle and that quality standards are adhered to.Maintain of shift roster & weekly work plan.Control Petty Cash.Collect payments and arrange depositsCheck with Fleet for any damage… Show more Supervision of counter operations & staff activities.Schedule the drivers and check quality standards of driver’s e.g. uniform, cleanliness.Educate customers telephonically or face to face on requirements and documentation.Check the standards of the car washers.Ensure cleanliness of vehicle and that quality standards are adhered to.Maintain of shift roster & weekly work plan.Control Petty Cash.Collect payments and arrange depositsCheck with Fleet for any damage reports and relevant documents.Daily checks of upgrades, replacements, breakdowns and NRT ( Non-Revenue Ticket)Directly report to Asst. Manager Operations.Maintain vehicle position chart (VPC). Show less

Karachi

Attend telephone calls & emphasize on turning every inquiry into a rental.Selling of all products and services to ensure that branch achieves its targets.Maintain reservations.Open and close Rental Agreements.Co-ordinate with Fleet Supervisor on specification of vehicle and check for availability of cars.Arrange for pick-up or delivery.Maintaining daily business reports (DBR) & organizing daily banking & attach banking slip to DBR. Check daily open RA filing for… Show more Attend telephone calls & emphasize on turning every inquiry into a rental.Selling of all products and services to ensure that branch achieves its targets.Maintain reservations.Open and close Rental Agreements.Co-ordinate with Fleet Supervisor on specification of vehicle and check for availability of cars.Arrange for pick-up or delivery.Maintaining daily business reports (DBR) & organizing daily banking & attach banking slip to DBR. Check daily open RA filing for overdue in co-ordination with operations supervisorDirectly report to operations supervisor. Show less

Karachi, Pakistan

Has worked as Production Team Member in Assembly Department for 4 Years.