Inder Pal Singh Email & Phone Number

Melbourne, Victoria, Australia

Gurugram, Haryana, India

• Implementing and configuring Vedges via Vmanage and CLI and managing centralized and local policies configured on Vsmart and Vedges respectively for customers like Getinge and OTIS
• Supporting services provider technologies like MPLS L2/L3 VPNs, SDWAN, DMVPN, IPSEC VPNs.
• Evaluating complex LLD and HLD design and architecture specifications, data models and diagrams in the development, configuration and integration of complex VPN and SDWAN networks.
• Troubleshooting issues related to SDWAN, Internet, MPLS VPN and LAN services and focus on quick restoration, improvement & permanent fix of services.
• Performing installation and configurations of network equipment's like routers and switches.
• Planning design related change for customer network, implementing change on network devices and finally testing the functionality of all the services.

Gurugram, Haryana, India

Noida, Uttar Pradesh, India

• Plan,design and implement LAN/WAN environment which included cisco routers, switches and wireless access points and WLC's for the client Mondelez International.
• Implement configuration changes on network devices during fault incident/ service improvement plan/urgent maintenance activities.
• Troubleshooting issues related to Internet and LAN services and focus on quick restoration, improvement & permanent fix of services.
• Also performed role of a project coordinator in a network refresh project for the mondelez customer where end of support cisco 3750 switches was to be replaced with cisco 3650 and 3850 switches across APAC region.

Gurugram, Haryana, India

• Providing level 2 and 3 support to operation and troubleshooting of backbone network which includes core backbone critical and weekend changes
• Supporting issues over hardware platforms like Cisco 7600, 10k ESR, 12k GSR Series, ASR 9K,1K ISR4K routers, Cisco switches 6800,4500,3850,3650,3750,2960 series and Nortel 15K/7K passports
• Capacity management of Hardware’s and links within orange backbone network.
• In depth follow-ups with CISCO on RMA raised tickets in order to avoid customer impacts due to backbone hardware failures.
• Implement configuration changes on network devices during fault incident/ service improvement plan/urgent maintenance activities.
• The operational changes include implementing protocols such as MPLS, BGP, ISIS etc. and technologies such as MPLS VPN, QOS, Traffic Engineering, FRR etc.

Gurugram, Haryana, India

• Oversee all Layer 2, Layer 3, internal network elements for proper functioning.
• Traffic Impact Analysis of Scheduled/Urgent Carrier Maintenance.
• Diagnose and check all hardware components and most of the software components in the Network environment.
• Coordinating with Global service providers like AT&T, Verizon, Level 3, PCCW, Tata communications for any kind of circuit related issues.
• Coordinates testing and/or hardware replacement with vendors, Field Services and Carriers towards problem resolution.

Manesar, Haryana, India

• Handled complaints/queries of the enterprise customers regarding their network problems related to leased lines.
• Troubleshooting issues such as link failure, latency and packet drops related to Internet and MPLS VPN services with focus on quick restoration, improvement & permanent fix of services.
• Coordinate with other units such as Field Operations and Exchange Management for local segment, Overseas for International segment.
• Updating the tickets on timely basis and escalate the critical issue.

Education record

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering