Inderjeet Sachdeva Email & Phone Number

Delhi, India

Handling OTA operations for BOK, HRS and Expedia, including extranet manage, commission management and performance monitoring.Managing Inventory OTA's and Day Use.Analysis of budget along with forecast report and manage reservations and ensure smooth booking process.Invoicing Corporate Agents, OTA and Travel Agent's.Rate Parity, checking and managing discounts on our website and on the OTA's website.Create and manage a property management system (PMS) for new properties as they areadded.Create promotional code based on property requirements.Manage segment reports to track target goals, monitor current monthly progress, andexaminevariances.Share hotel metrics reports including NPS, Score, Profile and Bridge levels and trackperformance.Manage yellow port and Axis Room operations, handle deals, and oversee all data forrevenueand operational functions.

Delhi, India

• Morning briefing with team for work status.• View House use and complimentary reservations.• Solve the questions Fit, Group,• Corporate, FIT, Group, Travel Agent, Mice, OTA, Complimentary reservations. • Profile Tagging, Company Profile Creation.• Team briefing again at the end of the day for the status of the work.• Making reservations in CRS.• Direct Dealing with Customers, Corporate, Travel Agent, Online Travel Agents. Etc.

Gurugram, Haryana, India

Selling tickets, advising clients on which flights are best, and negotiating contracts is animportant aspect of the ticketing industry. It involves recommending suitable flights basedon a client's preferences and requirements.Uploading the Hotel & Flight contract to the Extranet software after the request isreceived from the CRM.Market-wise uploading of contracts, promotions and stop sales.Also working on promotions

Gurugram, Haryana, India

• Working and updating hotel rates in the system daily.• Rate level, promotional code, package uploading, interface mapping, sales condition etc.• Attend online meetings regularly when required.• Sending mailers to corporate customers or hotels validates requests and updates in the Service Now module.• Resolve Corporate and Hotel Questions• Work daily - Basic Web, Data Web, DBMDIS, Hotel Distribution, Easy Connect, Opera and Resa Web.

New Delhi Area, India

Handle ticketing operations, including cancellation, reissuance, refunds, and sharing thebest rates with customers.Updating Contract Rates, Hotel Admissions & Bank Details (updating) in software.Meeting with Hotel Sales Managers / General Manager / Owner and do the Contracting.Generate rate reports and maintain data on regular basis. Guest comments/suggestions and complaints are handled and updated in word format.

Delhi, India

• To manage the Reservations and work closely with Sales &Marketing.• Handled guest calls/emails for the reservations confirmed under the Trident Privilege MembershipProgram. • Check arrival reports for future dates to ensure guest details such special requests, contact information and guest preferences are added in software. • Attended group meeting on behalf of Loyalty Programmed Team. • Handle all guest and internal customer complaints and inquiries following through to make sure problemareresolved satisfactorily. • Updating guest profile in thesystem. • Kept track of the guests membership points against the number of stays completed at the hotels.Issued and dispatched guests complimentary vouchers in terms of stay, spa and Dining credits.• Handling bills of members against their membership points at Trident hotels.• Redemption handling – Complimentary Stay, Spa or Dining basis against points. • Internal process handling – To solve the hotels query against guest membership card, guest Stay, Spa & Dining. • Data Entry Operations – Performed all data related works under the program.

Bachelor Of Commerce - Bcom, Business/Commerce, General

Activities and Societies: Playing Instruments and Cricket

Certified Professional Computer Accountant, Accounting And Business/Management

Bachelor Of Commerce - Bcom, Business Administration And Management, General