Exhibit customer service skills by greeting families, children, colleagues and visitors.Answer telephone calls. Use communication skills with families/staff over the phone, in person and in writing. Draft daily reports in writing and by using Kinder Care’s iPad app. File children’s monthly activities, observations and assessments.Conduct research and generate monthly lesson plans.Maintain classroom in a neat and organized manner.Collect and track daily observations on children’s progress. Train new employees on the classroom routine and Kinder Care’s procedure.Track inventory and classroom classroom materials.Maintain familiarity with using and troubleshooting various office equipment (e.g., copying machine, laptop, Ipad, laminating machine, printer, telephone). Lead daily lessons and routines. Create a list of classroom supplies.Manage classroom through supervision and leadership.

Tracked inventory and maintained classroom materials.Made sure children were signed in and out daily. Composed daily reports for children to share with families.Exhibited customer service skills by greeting families, children, colleagues and visitors.

Write daily classroom observations along with child portfolios to communicate key development milestones to parents.Use a positive approach to behavior management, including encouraging and guiding the positive expression of children’s feelings. Maintain proficiency in Microsoft Office and other applications used by the Association.Exhibit excellent verbal and written communication skills in face-to-face, telephone and written exchanges/interactions. Used conflict resolution skills with children, families and team members.

Communicated appropriately and professionally with parents and fellow staff.Led, plan and implementing activities that develop self-esteem and social skills. Used various office equipment to plan and implement task (e.g., Ipad, computer, printer, scanner, copying machine, laminating machine, etc).Tracked inventory and maintained classroom materials.Maintain classroom inventory and produce monthly list of supplies and materials needed.

Oversaw arrival/departure of children.Supervised children during daily schedule of indoor/outdoor activities. Led, plan and implementing activities for program participants based on observed needs of individual children. Order and maintain materials needed for the classroom.Arranged appointments for in-person and phone parent/teacher conferences.Composed daily reports for children to share with families. Created conference sheets for recording and discussing student progress. Created monthly newsletters, lesson plans, and documentation/observations.

Assisted in managing an attractive and engaging environment that encourages exploration and fosters independence. Drafted handwritten daily reports.Typed daily documentation/observations.

Communicated with families daily to discuss their child’s growth.

Maintained student records.Provided oral and written assessments to parents regarding student progress.

Greeted customers in a polite and friendly manner.Maintained a clean and organized guest service area.Provided assistance to customers with sales, returns and merchandise selection.Trained new employees on store procedures and use of equipment.Utilized effective problem solving skills to ensure customer satisfaction.Demonstrated customer service by answering phone calls and addressing diverse needs.Interacted with colleagues at various store locations to help meet customers needs.Operate register to record all sales and reconciled daily register receipts.Proficient in the use of PDA and other store equipment.