Job Specifications 1. Overseeing local and regional sales, promotions and campaigns2. Planning and directing the hiring and training of new Sales Representatives3. Directing and coordinating all sales activities locally and regionally4. Preparing sales budgets and projections and approving expenditures5. Tracking and analyzing sales statistics based on key quantitative metrics6. Developing and maintaining relationships with key clients7. Developing and maintaining relationships with key clients8. Setting sales quotas and goals9. Overseeing and directing performance of the sales team10. Identifying emerging markets to find new sales opportunities11. Defining and executing territory sales plans12. Setting sales quotas and goals13. To update daily collection with customer and updates with Accounts Department.14. Coordinate with Customer Service and provide all orders to process timely and check on the delivery status and update customer15. Field visit coaching with sales personal’s, to introduce, market study and educate on selling & marketing skills16. To work closely with marketing team by assisting in designing & approving artworks before printing.17. Entertain all inquires, complaints, payment status and orders from customer.18. Keep track customer payment details and follow up with collection 19. Check e-mail regularly and help customer update any information related to products and services.20. Organize daily trip by conducting customers and set an appointment.21. Maximize daily visitation and meet six potential prospects and share knowledge on KM products22. Site visit customer’s in farm, petshop & veterinary clinic.23. To organize participations in Pet Expo , Seminar preparations.24. To conduct interview in Hiring Sales candidate with HR.

• Supervise and manage all day-to-day office administrative activities.• Co-ordination and maintenance of systems related to House keeping• Keeping records of Visiting Cards, Utility Payments , Printing of Stationary • Maintaining record of ( Computers , AC, Cars, Pest Control, Insurance , Etc)• Coordinating with Travel Agencies for Airlines & Railway bookings, Hotel bookings & Car arrangements for employees & guest.Accounts tasks• Prepare invoices, and credit notes on daily purchases.• Preparing payment vouchers and cheques monthly including staff’s salaries• Making the purchase• Purchase planning • Inventory Control and stores• Enter purchase invoices from Germany• Prepare TT transfer for Germany• Prepare and reconcile general bank statements• Establish and maintain supplier accounts• Ensure data is entered into the system• Ensure transactions are properly recorded and entered into the computerized accounting system• Maintain financial files and recordsSales Tasks• Map potential customers and generate leads for the organization to generate new opportunities for the organization.• Meeting the sales targets of the organization through effective planning and budgeting.• Maintain and improve the relationships with the clients• Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort), realistic costs of operating the sales force; and sales promotion programmed plans• Ensuring all viewings are followed up • Ensuring regular feedback is provided to vendors and all offers are relayedOrganizing & Scheduling for Malaysia Small Animal Welfare Foundation (MSAVA)- Book accommodation & travel planning for speakers - Product launching

Customer Care Online Management• To handle enquiries via email and by telephone calls• To follow up on customer care issues within 24hrs and visit their premises if it’s necessary in order to ensure the customers satisfaction• To propose new product range/lines that complement the business or to promote and recommend product required which meets the customers’ requirements • To highlight market misconception, competitive attack on the products in a dynamic manner• Review issues which is still not resolved and to follow up constantlyAccount Management• Product movement and analysis monthly to study the distribution drive by individual sales representative• To follow up with bad debtors such as sending reminders and calls• To monitor collection and coordinate debts in order to have smooth business dealing with both partiesOrganizing & Scheduling for World Malaysia Small Animal Welfare Foundation (MSAVA) - for Malysian Veterinarian- Prepare participants attendance list - Call & confirm participants- Book accommodation & travel planning Sales Secretary – 2006 - 2007• Assisting Managing Director on daily activities• Minutes taking• To organize seminar and to prepare budget on the event• To get room accommodation for visitors, speakers and staffs• To organize road shows such as Dog/Cat shows in Malls and parks - To obtain information on shows, arrangement, venue, prizes, souvenir program • Form a team work on the show – to plan, arrange and communicate with sales team and admin for a successful event for the day.