Key Deliverables & Significant Highlights: ● Led multiple Gen AI projects from initiation through completion, ensuring adherence to project scope, timeline, and budget. ● Collaborated with stakeholders to define project objectives, deliverables, and success criteria.● Communicate and resolve impediments that may hinder project progress.● Managed project resources, including team members, budgets, and external vendors, to achieve project goals effectively. ● Maintaining… Show more Key Deliverables & Significant Highlights: ● Led multiple Gen AI projects from initiation through completion, ensuring adherence to project scope, timeline, and budget. ● Collaborated with stakeholders to define project objectives, deliverables, and success criteria.● Communicate and resolve impediments that may hinder project progress.● Managed project resources, including team members, budgets, and external vendors, to achieve project goals effectively. ● Maintaining transparency and predictability across teams using appropriate tool and metrics including story mapping, roadmaps, sprint plan, burn down charts, cycle time and release plans.● Facilitated regular project meetings, daily standups, and reporting to keep stakeholders informed of project progress. ● Conducted post-project reviews to capture lessons learned and identify areas for continuous improvement. Key Deliverables & Significant Highlights: ● Served as a Scrum Master for multiple Agile teams within a SAFe (Scaled Agile Framework) environment. ● Guided teams in adopting Agile principles, practices, and ceremonies to improve productivity and delivery predictability. ● Facilitated Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to foster transparency, inspection, and adaptation. ● Supported Product Owners in refining and prioritizing the product backlog to maximize business value and ROI. ● Removed impediments and barriers hindering team progress to ensure smooth execution of project deliverables. ● Coached team members on Agile best practices, teamwork, and self-organization to promote continuous improvement and empowerment. ● Collaborated with other Scrum Masters and Agile coaches to drive organizational Agile transformation initiatives. ● Conduct Lean Coffee style learning sessions to encourage informal learning on various topics. e.g. Lean waste, agile mindset, agile success stories with guest speakers . Show less

● Conduct workshops and trainings in the application of agile and lean principles and the Scrum/SAFe frameworks. ● Explore how Agile and SAFe or other suitable approaches can be applied across the different functions in the program/account/BU ● Monitored and track progress, prepare status reports, resolve issues, coordinate tasks, and activities directed toward completing the project goals. ● Closely worked with product owners to ensure understanding of user stories and keeping the… Show more ● Conduct workshops and trainings in the application of agile and lean principles and the Scrum/SAFe frameworks. ● Explore how Agile and SAFe or other suitable approaches can be applied across the different functions in the program/account/BU ● Monitored and track progress, prepare status reports, resolve issues, coordinate tasks, and activities directed toward completing the project goals. ● Closely worked with product owners to ensure understanding of user stories and keeping the backlog groomed. ● Acted as an Agile consultant in transitioning Customers from Waterfall to Agile Model. Ensured the right shift of mindset and zero impediments leading to smooth shift and overall value delivered. ● Oversaw 4 successful release cycles, decreasing bugs by 30% and assuring 100% commitment reliability with each cycle. ● Ensured minimal conflicts by ensuring coherence throughout and building autonomous team. ● Led and coached Product owners to improve story writing, feature discovery and requirements gathering. ● Coached Teams on Scrum practices to improve estimations. ● Introduced right mix of Agile process and Tools & Technology for better success rate across offshore/onshore teams ● Facilitated team and cross team retrospectives to build good working relationships amongst various scrum teams. ● Facilitated Scrum ceremonies such as Daily stand-ups, backlog grooming, Sprint planning, retrospectives etc. ● Helped scaling of Agile to Large Solution models by implementing SAFe. ● Led Daily scrums of scrums to discuss day's goals, previous day's achievements and any impediments or concerns in Agile Scrum environment. Led teams across broad technical, financial, and business disciplines. ● Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures. Show less

• Expert in Product & Service Quality Assurance, ensuring high standards of deliverables.• Proficient in Stakeholder Management, fostering strong relationships and effective communication.• Adept at Transition Management, smoothly transitioning projects and ensuring seamless operations.• Skilled in Value Stream Mapping, identifying opportunities for process improvement and optimization.• Facilitate Root Cause Analysis (RCA) for Problem Management, implementing FMEA for Delivery… Show more • Expert in Product & Service Quality Assurance, ensuring high standards of deliverables.• Proficient in Stakeholder Management, fostering strong relationships and effective communication.• Adept at Transition Management, smoothly transitioning projects and ensuring seamless operations.• Skilled in Value Stream Mapping, identifying opportunities for process improvement and optimization.• Facilitate Root Cause Analysis (RCA) for Problem Management, implementing FMEA for Delivery Performance, ensuring timely resolution of issues.• Ensure Change & Release Management align with agreed processes, building a robust process framework.• Continuous focus on Service Improvement, enhancing efficiency and effectiveness.• Dedicated to Customer Experience Management, ensuring customer satisfaction and loyalty.• Experienced in deploying industry frameworks, standards, and models to drive best practices.• Proficient in team management and capability development, nurturing high-performing teams. Show less

Change/Release Analyst (ITIL)

Requirement Gathering, preparing scope of work, stakeholder management.

Business Analysis