Indra Kumar Email & Phone Number

Chennai, Tamil Nadu, India

* Building and configuring VMs.* Performance troubleshooting, managing system services, system hardening.* Release management and Patching.* Managing DNS Name Server for updating the records.

Chennai, Tamil Nadu, India

Project Name: Walgreens Boots Alliance (WBA) – Enterprise infrastructure services* Handling BAU incidents, service requests, work orders and other BAU related changes.* P1/P2 tickets, RCA deep drive analysis and remediation.* Identifying and providing incident/ alert reduction plan for repeated alerts in terms of service improvement plans.* Managing 2000+ Linux servers (VMware & Physical).* Managing various platforms like RHEL, Solaris and AIX.* Daily standup call with client to update outages and changes.* Performing Change Controls, Incident Management and On-Call responsibilities.* Weekly CAB meetings to represent infrastructure changes and get approvals from various application teams.* Increasing file system size in LVM.* Working remotely with various vendors like Redhat, HPE, Lenovo on hardware and software issues.* Patching Production and Dev environments.* Contributing in documentation and implementation steps for change requests

Chennai Area, India

* Configuring AWS Cloud Watch to monitor and validate the availability of VM’s in AWS with custom metrics.* Design and deployment of infrastructure using ELB and Auto Scaling services. * Deploying the source code into servers through Jenkins and verify its integrity. * Configuring AWS Services: EC2, S3, IAM, Route53, CloudWatch, AWS CLI, Systems Manager and AWS Code Deploy * Configuring backup scripts in AWS CLI with cron and Run command and storing it in S3 through AWS CLI. * BitBucket - Access part, uploading source code and integrating with Jenkins. * Performing Change Controls, Incident Management and On-Call responsibilities. * Configure and Setup servers for Staging and Dev environments in Digital Ocean

Bengaluru Area, India

* Daily system monitoring, verifying the integrity and availability of all systems, reviewing system and application logs and verifying completion of scheduled jobs such as backups, disk utilization, CPU & memory utilization. * Managing users and groups (Creating, Deleting, Password resetting, permissions) * Experience in implementing and resizing the file size through LVM. * Monitoring and managing hosted environment (AWS and Rackspace) * Resolving Incidents and Service request tickets. * Engaging different teams to work under one common roof by raising ops genie, creating side chats & sending customer notifications for sev1 issues. * Resource upgrade of production servers in vSphere as a proactive measure and upon request. * Taking snapshots in vCenter before a scheduled maintenance activity on production servers. * Performing changes such as patching, reboots and DNS updates during Maintenance Window. * Creating and maintaining IT configuration and knowledge base documentation.