Dekstop Support Engineer
Current- Bank Mandiri - Deployment PC & Server Technical Support Engineer
- Reponsible for diagnosing & resolving hardawre, software & end user problems.
- Supoport Engieer who come to the branch if there are problems.
- Resolve customers, enquiries or issues upon escalation from internal and external sources and ensure proper follow-up to the final closure.
- Reponsible for QC Server branch after replace.- Pertamina Trans Kontinental - Deployment PC & Laptop- Askrindo - Join Domain & Migration data.- Arutmin Indonesia ( NPLCT) - IT Site Engineer
- Maintenance & Support of IT Infrastructure.