 Tutored kids from grades 1 – 5 on mathematical calculations and various math techniques using Abacus as a tool Tutored kids on Singapore math

 Started as Client relation executive and excelled as Relationship lead for 50 plus clients on share market analysis and reporting. Lead and worked in cross functional teams within complex governance environment and multiple stakeholders. Proficient in gathering requirements from subject matter experts through 5P trader sessions, interviews, questionnaires, surveys, and collaboration tools. Developed presentations, participated, and presented monthly progress, issues, and enhancement proposals in steering committee meetings Developed terms of references, project plan, resource plan and conducted market & feasibility analysis Developed Project Plan and Resource Plan Developed process maps and activity diagram Market penetration activities to build the clients network and advise clients to buy or sell the shares based on market trend. Responsible for maintaining and managing the clients shares on the safer side of the market at all times. Responsible for coordinating the entire customer handling process, maintained the market variations on a day to day basis Extended support to back office maintenance functions – like customer correspondence, complaint investigation, follow-up and administration related issues. Study and prepare market trend analysis. Ensured timely feedback to customers and actively monitored the share market. Minimizing customer attrition and increasing customer Satisfaction. Providing data and inputs for weekly and monthly reports and responsible for maintaining customer accounts. Excellent writing, communication, and analytical skills

 Performed administrative and professional work in a variety of areas of human resources management including classification, compensation, recruitment, examination, employee relations, safety, training, and benefits. Planned and conducted salary and benefit surveys, analyzes and presents survey data and related recommendations.  Administered wage and salary rules, regulations, and approved pay schedules. Planned and conducted organization studies; assists assigned departments in determining the most effective organizational structure and staffing patterns using current classifications or developing new ones as appropriate. Performed a variety of investigations such as harassment, discrimination, and/oremployee misconduct; prepared appropriate reports of findings. Assists with labor relations work related to negotiations, contract (MOU)interpretation, and grievance administration; researches, develops, costs out and analyzes issues and proposals as part of the collective bargaining process;  Participated in strategy sessions upon request. Collected compensation and benefit data and prepares analyses and reports;provides classification, compensation, benefits and related information to otheragencies upon request.