Ines Fernandes Da Silva Email & Phone Number

London, Gb

Effectively manage office operations and financial responsibilities across two sites on behalf of this non-profit organisation created to enhance the quality of life for people living with HIV and other long-term health conditions and protected characteristics - crucial for organisational efficiency and project support.Key Achievements: - Contributed to effective project management and process improvement having created and implemented new administrative procedures using Microsoft 365 Office suite. - Streamlined financial processes while enhancing invoicing and managing purchase orders to enhance project coordination and execution. - Promoted responsive and effective stakeholder engagement and communication while handling enquiries via multiple channels (email, phone, in-person). - Led operational and financial reporting while ensuring accuracy and transparency. - Completed monthly account reconciliations using QuickBooks, demonstrating skills in financial oversight and risk management. - Developed and enforced office health & safety protocols. - Played key role in HR administration and training facilitation; oversaw contract management and procedural development having also recruited, trained, and managed staff and volunteers.

Marinha Grande E Região, Portugal

Displayed versatility to oversee all aspects of supply chain / material management, supplier engagement, administrative controls, international events and multilingual client liaison within this specialist producer of precision moulds for the plastic industry. Harnessed impressive interpersonal communication and relationship-building skills while reporting to Director-level.Key Achievements: - Ensured timely product availability and cost-effectiveness by efficiently managing material lists and orders. - Enhanced supply chain reliability having created and implemented quality procedures to qualify suppliers. - Supported material purchasing while maintaining a balance between quality and cost. - Drove cost-efficiency in procurement processes by requesting and analysing quotes. - Fostered strong supplier relationships while tracking orders and managing logistical details. - Identified and implemented improvements to internal efficiency and the customer experience while screening supplier enquiries in line with Service Level Agreements (SLAs). - Facilitated the timely completion of ad-hoc administration, including management of purchase orders, invoices and expense reports; maintained meticulous attention to detail to ensure data integrity. - Contributes to the development and implementation of internal quality procedures. - Administered databases while booking travel and accommodation. - Utilised impressive resource management skills to efficiently plan meetings and hospitality; grew brand exposure having organised stands at international industry fairs while acting as client representative. - Ensured strict compliance with ISO 9001 quality frameworks. - Key point of contact for clients speaking English, French, and Spanish; shared awareness of diverse cultural nuances.

Marinha Grande E Região, Portugal

Successfully organised and promoted various events, showcasing skills in event management and team collaboration.

Redacted and revised scientific magazine articles focused on international themes. Played a key role in ensuring content accuracy, relevance and intellectual integrity, necessitating strong editorial skills. Scientific Articles at: http://dynamisri.webnode.com//

Levels 2/3 In Counselling, Mental Health Counseling/Counselor

Improved awareness of counselling theory, ethics and mental health

International Relations And Affairs

Bachelor'S Degree, International Relations, Scholarship - Erasmus Programme