Alyson Mitchell Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Provide mentorship, goal-setting guidance, skill evaluation and development, and support services to job-seekers with disabilities. Recommend employment opportunities to clients based on their interests, goals, and skillsets. Complete resumes, cover letters, job applications, and job-related communications on client's behalf. Collaborate with Seattle Public Schools and Seattle Children's Hospital to facilitate the Project Search International and School2Work transition programs for exiting high school students.

Seattle, Washington, United States

Provided ecommerce customer service, B2B sales support, and first-touch SAAS troubleshooting for a rapidly growing specialized business. Wrote, edited, and maintained Zoho CRM content, Knowledge Base reference articles, website FAQ, and other outbound documentation. Specialized in resolving escalated client concerns by researching critical and recurring issues and solving problems. Worked with a team to design systems, resulting in significantly reduced client onboarding times and and improved efficiency in sales processes.

Provided Direct Support to young adults living in a private home, including assistance with Activities of Daily Living, Personal Care, Positive Behavioral Supports, Behavioral Intervention, Medication Administration, Meal Preparation, Housekeeping, assistance with schoolwork, and support with preferred recreational activities. Maintained accurate medical records. Trained in Oregon Intervention System.

Ashland, Oregon, United States

Supported Executive and family in daily upkeep of house, gardens, and property on an off-grid, rural ranch. Assisted with on-site construction projects including carpentry, drywall, electrical, and plumbing. Constructed, sanded, and finished flooring in outbuildings. Felled trees, cleared brush, and processed firewood. Catered on-site social events, providing set-up and tear-down services. Supported training of Executive's dogs and provided overnight care services as needed.

Specialized in restoration of historical hardwood flooring, including repairing softened areas, termite damage, dents and scratches, color matching, and board replacements. Assisted with tear-outs, levelling and floating, and installation of hardwood, engineered, and laminate flooring. Evaluated site for moisture, installing moisture barriers as needed. Edged, sanded, buffed, and applied stain and varnish to new and existing flooring.

Tampa, Fl

Commission-based booth and counter sales at a travelling Renaissance Festival. Demonstrated products and sold items to a target audience. Manufactured custom products on-site. Trained new employees on business practices and sales strategies. Handled cash and credit card transactions.

Virtual Contact Center

Provided frontline customer service in a virtual call center environment for ecommerce customers. Piloted MessageUs platform combining phone, live chat, and email customer service for mobile phone customers. Maintained team-leading metrics in customer satisfaction and concessions management.

Tampa, Fl

Frontline Sales Support via phone, email, and text for Direct Sales clients, assisting with management of their business accounts, providing troubleshooting assistance, and explaining business operations. Processed incoming shipments and returns and outgoing mail, logging incoming inventory and processing refunds. Prepared and shipped outbound product and marketing materials. Assisted with development of brochures, website pages, and other marketing materials using Adobe Photoshop and Adobe Lightroom.

Tampa, Florida, United States

Demonstrated and sold specialized aromatherapy and wellness products in a retail kiosk environment. Processed cash and credit card transactions and made change. Balanced cash drawer and made deposits. Provided clerical support to business owner as needed including file management and inventory control. On occasion, worked with a team to host themed parties as a costumed character.

New Port Richey, Florida, United States

Provided clerical and secretarial support to Growth Management and Zoning staff, including calendar management for 18 employees and 3 conference rooms. Arranged and set meetings with internal and external parties. Managed 24-line phone system from reception desk. Edited weekly County Agenda items according to established standards. Took dictation and transcribed audio recordings of meetings for distribution and preservation in physical files. Collected and distributed mail. Managed physical and digital files. Made copies using standard printers, Daizo "Blu-Ray" machine, mimeograph, and wide format blueprint machines.