Jessica Redmond Email & Phone Number

I am a highly organized and detail-oriented professional with a diverse background in administrative support, customer service, and healthcare operations. Currently, I serve as an Administrative Specialist at Integrity Fiber, where I provide exceptional customer service as the first point of contact for clients and visitors. My responsibilities include managing front desk operations, handling phone calls, processing inbound and outbound load data, and running key operational reports to ensure smooth day-to-day office activities. I take pride in my ability to keep things running efficiently and effectively, contributing to the overall success of the team.In addition to my administrative expertise, I have valuable experience as an Employer Installation Representative at Optum, where I was responsible for loading patient accounts into the system for mail-order prescriptions. I worked closely with employers, healthcare providers, and patients to ensure accuracy and quality in all aspects of prescription management, delivering a seamless experience for those relying on the service.Before transitioning to these roles, I was the owner and Editor-in-Chief of Fusion of Sound, an online platform dedicated to promoting the music industry. I spearheaded content creation, marketing efforts, and community engagement, building a space for emerging artists and industry professionals to connect and collaborate. Although I concluded the operations of Fusion of Sound in early 2023, the experience taught me valuable lessons in entrepreneurship, leadership, and digital marketing, all of which I bring with me into my current roles.With a background in business and a passion for delivering high-quality service, I am committed to continuous learning and growth. Whether in a corporate or creative environment, I thrive in roles where organization, communication, and problem-solving are key. I am always eager to contribute to a team's success and am looking forward to the next opportunity to expand my skills and make a positive impact.

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  University Of Michigan

  Psychology