Mark R. Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

Led 24/7 MDR Services: Directed a team providing advanced security for the SLED market, focusing on critical infrastructure such as departments of transportation, rail, county governments and others.SOAR Deployment: Implemented a tailored SOAR solution for scaling OT/ICS security operations, improving incident response efficiency by at least 40% at full completion.Collaborated with internal teams such as Networking and Systems Administration departments for resolving complex security issues.Provided guidance and support to all staff members in order to ensure high levels of job satisfaction.Collaborated with senior management on long-term strategic planning efforts.Identified opportunities for process optimization while ensuring adherence to company policies.Set and implemented strategic goals and initiatives to align company with mission, values, and vision.Developed comprehensive reports detailing operational performance metrics.Used resources and innovative technologies to optimize client experience.

United States

Detection Engineering: Created custom detection rules, improving client-specific threat identification by tailoring alerts to their uniqueenvironmentsAutomation & Documentation: Developed automated processes for rule changes and documentation, enhancing team efficiencyManaged and Advised Vulnerability Management Programs (IT and OT/ICS) included in our client's servicesMentored and Managed team members to become more mature analysts providing better value and professional analysisSupervised the daily work of staff to ensure work prioritization and quality.Mentored and coached team members to ensure successful performance.Delegated tasks to team members according to project requirements and employee strengths.Monitored daily operations, utilizing organizational and problem-solving skills to identify areas for improvement.Reported staff progress, deficiencies, and training needed to management.Resolved problems and escalated high-level issues to supervisor within established timeframes.Coordinated with management to prioritize assignments based on current issues and business needs.Managed scheduling of tasks within the team, demonstrating time management prowess and prioritization acumen.Assisted in the recruitment and onboarding of new team members.

Security Tool Management: Helped to tune and developed new use cases and managed SIEMs (as well asother blue team related tooling such as EDR (Carbon Black, Microsoft Defender, Cylance, etc) and other tools to include Tanium, Tenable vulnerability management and more, enhancing operational security.SOC Framework Development: Established, Updated SOC processes, playbooks/runbooks improving incident responseTrained Incoming Junior Analysts up to the required standard using an iterative 30/60/90 day process whereby the end they are able to independently triage alerts.Monitored key performance indicators to track progress toward goals.Conducted data analysis to identify trends and insights.Identified and resolved data discrepancies to ensure accuracy.Provided training and support to team members on data analysis tools and techniques

Managed diverse IT and cybersecurity services for 6 years, gaining a broad operational perspective on B2B and R2C operations.Managed a staff of up to 22 and 3 physical locations.Directed the development of business plans, budgeting, forecasting, staffing needs, and performance metrics.EducationSkillsCertificationsAwardsFed Govt CoursesDeveloped and implemented strategies to improve operational efficiency and increase profitability.Built strategic partnerships with vendors for product sourcing and pricing optimization initiatives.Managed corporate operations including financials, legal compliance, risk management and customer relations.Oversaw daily workflow processes ensuring accuracy of data entry into internal systems.Initiated cost-saving measures while maintaining quality standards across all areas of operations.

Reston, Virginia, United States

Led biometric field operations, gaining experience in all-source intelligence which informs current security strategiesDeveloped presentations utilizing visual aids such as charts and graphs to convey complex information clearly.Participated in meetings with outside agencies to discuss collaborative efforts between organizations.Conducted research on relevant topics to assist in decision making processes.

Rockville, Maryland, United States

Responsible for all facets of security to include Physical, Personnel, Information and Industrial security.▪ Administered SCI and collateral security programs as well as International Trade Compliance Program(ITCP) and export control.▪ Responsible for the daily operation and security of Sensitive Compartmented Information Facilities (SCIF).▪ Developed local policies and augmented existing regulations to convey complex security requirements

Oconus

Appointed and Served as Interim Supervisory Security Specialist from June 2009- January 2010.▪ Served as technical security expert and manager for security.▪ Provided supervision of operations and security for more than 10 SCIFs including networks and devices within.▪ Implemented and monitored security procedures and policies in a highly sensitive security environment.▪ Served as the Information Assurance Officer▪ Conducted assessments and technical inspections in order to identify and mitigate risk.▪ Liaised bi-weekly with security counterparts in other services, national agencies, and private industry.Award for Outstanding Achievement - Security Specialist from Office of Secretary of Defense

Collaborated with cross-functional teams to develop innovative solutions for complex issues related to intelligence operations.Worked at the Strategic, Operational and Tactical levels with light infantry units and intelligence units.Conducted intelligence analysis to identify patterns and trends in collected data, leading to the successful identification of threats.Utilized a variety of analytical techniques including link analysis, network analysis, trend analysis and predictive modelling.Spent over 2 years on Active Duty and around another year within the USA on Active Duty Special Work (ADSW)

Associate Of Arts And Sciences - Aas, Intelligence Operations - Intelligence Analysis

Bachelor Of Science - Bs, Information Technology